BCI Egypt - Opportunity "Customer Service Officer"
Location: 6th of October City
How your day will look like:
- Ensure that all booked Sales Orders are matching the client requirements
- Maintain efficient reporting on "ERP system" to avoid over booking and have accurate data for project planning
- Review and identify the client /contracts' requirements stipulated in the required documents to propose the optimum product package
- Inform all concerned departments about the existing and possible deviations in the schedule along with the required Revisions after consultation with superior
- Boost relationships with key customers and clients through attending meetings as required and ensure that the clients’ request / feedback / suggestions are being reliably attended and properly communicated, resolve all clients complaints and record them for future referrals
Requirements:
- Bachelor Degree in any relevant field
- At least 2 years of experience in a similar role
- Very good in English and MS Office
- Excellent phone etiquette and interpersonal skills
How to apply:
For interested candidates please send your CV to:egypt.careers@bci-emea.com. Please add the job title (Customer Service Officer) in the e-mail subject.
