About the job
Job Purpose :
The Africa Commercial specialist will be responsible to address the growing demand of the Cables and accessories business and to participate in the analysis and preparation of technical and commercial offers
Job Description :
Support sales representatives to increase their productivity and to have more time for the sales operations
Supporting in getting approvals for our products from the utilities or any other entity
Work on preparing countries price list and manage the stock
Follow up on orders & delivery dates
Review orders when received to make sure that prices, payment terms, conditions, required delivery, items description etc… are correct and related to pre-offer, and directly contact the customers to solve any problems if needed
Upload the orders on the intranet (Company internal network) and make sure from orders accuracy and that they are processed on time with the different departments till it reaches planning department and gets a delivery date, to be communicated with the client
Communicate with customer to inform them in case if any delays and discuss alternative solution and availability for delivery (If needed)
Update the sales records on weekly basis and report it to the manager
Responsible to gather all supporting documents (such as Technical offer, Certificates etc…) to be submitted with the offer
Respond to complaints from customers and give after-sales support when requested
Carry out any other tasks assigned to him
Qualification & Education :
Bachelor’s degree in management or a relevant discipline
0-2 years of experience in commercial functions for our business segments
Basic Technical experience in electrical products, services & solutions
Demonstrate ability to communicate, present and influence key stakeholders at all levels of an organization
Excellent verbal and written communication skills
Excellent listening and negotiation abilities combined with the aptitude to run high value sales strategies
Excellent organizations skills
Good in Microsoft Office suite, ERP/CRM related tool is a plus
Business fluency in Spanish and Portuguese is a Plus
Technical competencies :
Ability to provide technical data built around specific customer or project requirements to adapt required technical solutions into existing or new products and generate correct product specification.
Ability to analyze customers’ technical specifications.
Technical and business acumen.
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