تدريب دعم ما قبل البيع من البيت بشركة اي سكول

نبذة مختصرة عن شركة اى سكول
تأسست "شركة آي سكول" عام 2018، جمهورية مصر العربية. وهي أول شركة ناشئة مصرية معتمدة لتكنولوجيا التعليم في إفريقيا من قبل منظمة "STEM"، تعمل على تعليم الطلاب الصغار (من سن 6 إلى 18 عام)، وتدريبهم بمجالات الوسائط المتعددة، وتطوير البرمجيات والذكاء الاصطناعي والبيانات الضخمة والروبوتات وإنترنت الأشياء

Responsibilities
• Assist parents and students in joining their trial session (Zoom/Platform support)
• Solve basic technical issues (audio, camera, login issues)
• Act as a bridge between tutor and parent if any issue occurs
• Respond to parents' booking questions
• Ensure smooth session start & follow-up when needed
• Maintain high attendance & positive experience rate

 Requirements
• Intermediate English (spoken & written)
• Comfortable speaking with US & Canadian customers
• Good communication & problem-solving skills
• Calm under pressure
• Basic technical knowledge (Zoom, browsers, internet troubleshooting)
• Available for midnight shift (aligned with North America time zones)

 Preferred

• Experience in customer support
• Experience in EdTech
• Experience handling international clients

Benefits
What You Will Learn

• International customer communication
• EdTech operations
• Presales funnel management
• Problem-solving under real-time pressure

 Benefits
• Paid Internship (Competitive Night Shift Allowance)
• Direct exposure to EdTech & international operations
• Performance-based growth opportunities
• Certificate of Completion after internship
• Possibility of full-time employment based on performance
• Structured training & mentorship
• Experience working in a fast-growing international company

Apply