IT Helpdesk Specialist Jobs In Egypt And Career In Power System Projects Company-PSP Vacancies In Cairo 2013
Employer Power System Projects Company-PSP
Job Title IT Helpdesk Specialist
Languages - Very Good command of written and spoken English.
Country Egypt
Job Category Computer Education, Information Technology
Job Type Full Time
Description - To provide 1st line technical support; answering support queries via phone or email. - To maintain a high degree of customer service for all support queries and adhere to all service management principles. - To take ownership of user problems and be proactive when dealing with user issues. - Respond to enquiries from users and help them resolve hardware or software problems. - Maintain a log of any software or hardware problems detected. - Support users in the use of Computer equipment by providing necessary training and advice. - To allocate more complex calls to the relevant IT Support member. - Assist Senior LAN administrator, Senior Network Engineer in their jobs.
Qualifications - University degree in IT Field or equivalent - Excellent communications Skills - Strong knowledge of Microsoft based Windows operating system - Experience with using and troubleshooting email client programs within a network environment (permissions, calendar sharing, delegation) - Experience with using and troubleshooting Microsoft Office applications. - Basic understanding of PC hardware set-up and configuration.
Gender Male
Education major Computer Engineering
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Info. recruitment@psp-com.com
Employer Power System Projects Company-PSP
Job Title IT Helpdesk Specialist
Languages - Very Good command of written and spoken English.
Country Egypt
Job Category Computer Education, Information Technology
Job Type Full Time
Description - To provide 1st line technical support; answering support queries via phone or email. - To maintain a high degree of customer service for all support queries and adhere to all service management principles. - To take ownership of user problems and be proactive when dealing with user issues. - Respond to enquiries from users and help them resolve hardware or software problems. - Maintain a log of any software or hardware problems detected. - Support users in the use of Computer equipment by providing necessary training and advice. - To allocate more complex calls to the relevant IT Support member. - Assist Senior LAN administrator, Senior Network Engineer in their jobs.
Qualifications - University degree in IT Field or equivalent - Excellent communications Skills - Strong knowledge of Microsoft based Windows operating system - Experience with using and troubleshooting email client programs within a network environment (permissions, calendar sharing, delegation) - Experience with using and troubleshooting Microsoft Office applications. - Basic understanding of PC hardware set-up and configuration.
Gender Male
Education major Computer Engineering
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Info. recruitment@psp-com.com
