Customer Service Representative Jobs In Egypt And Career In Orientals For Urban Development Vacancies In Cairo 2014
Employer Orientals For Urban Development (OUD)
Job Title Customer Service Representative
Country Egypt
Job Category Customer Service, Real Estate
Job Type Full Time
Description - Attracts potential OUD customers by answering our clients questions; suggesting information about other available units. -Resolve customer complaints via phone, email, mail, or social media. -Use telephones to reach out to customers and verify account information. -Greet customers warmly and ascertain problem or reason for calling. -Cancel or upgrade accounts. Assist with placement of orders, refunds, or exchanges. -Advise on company information. -Take payment information and other pertinent information such as addresses and phone numbers. -Place or cancel orders. -Answer questions about warranties or terms of sale. -Act as the company gatekeeper. -Suggest solutions when a product malfunctions. -Handle product recalls. -Attempt to persuade customer to reconsider cancellation. -Inform customer of deals and promotions. Work with customer service manager to ensure proper customer service is being delivered. Close out or open call records. Compile reports on overall customer satisfaction. Read from scripts. Handle changes in policies or renewals
Qualifications - Exceptional communication skills - Enthusiastic attitude - Excellent command of English language
Gender Any
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Comments - Include a recent professional photograph - Please, type "#120" in Email subject line
Job Contact Info. Mohamed El-Attar join.oud@oud.com.co
Employer Orientals For Urban Development (OUD)
Job Title Customer Service Representative
Country Egypt
Job Category Customer Service, Real Estate
Job Type Full Time
Description - Attracts potential OUD customers by answering our clients questions; suggesting information about other available units. -Resolve customer complaints via phone, email, mail, or social media. -Use telephones to reach out to customers and verify account information. -Greet customers warmly and ascertain problem or reason for calling. -Cancel or upgrade accounts. Assist with placement of orders, refunds, or exchanges. -Advise on company information. -Take payment information and other pertinent information such as addresses and phone numbers. -Place or cancel orders. -Answer questions about warranties or terms of sale. -Act as the company gatekeeper. -Suggest solutions when a product malfunctions. -Handle product recalls. -Attempt to persuade customer to reconsider cancellation. -Inform customer of deals and promotions. Work with customer service manager to ensure proper customer service is being delivered. Close out or open call records. Compile reports on overall customer satisfaction. Read from scripts. Handle changes in policies or renewals
Qualifications - Exceptional communication skills - Enthusiastic attitude - Excellent command of English language
Gender Any
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Comments - Include a recent professional photograph - Please, type "#120" in Email subject line
Job Contact Info. Mohamed El-Attar join.oud@oud.com.co
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