Job Title
- Help Desk
Job Description
- Answer phones professionally.
- Respond quickly and effectively to requests received through the employees.
- Ask questions to determine nature of problem.
- Provide technical assistance and support for incoming queries.
- Follow up with customers to ensure issue has been resolved.
- Gain feedback from customers about problem-solving process.
Requirements
- Good command of English language.
- Supporting Users.
- Network Basic.
- Troubleshooting Microsoft windows.
- Communication Skills, Customer Service Skills and Problem Solving Skills.
- Fresh Graduate.
- Males Only.
Work Conditions
- Work Place: Nasr City
- Preferably living in Cairo
- Dress: Smart Casual
- 1 day off
- 8 Working Hours “Rotational Shifts”
Address: Elsrag Towers, Tower no. 2, Entrance no. 3, 7th floor, From Maqram Abed St. Nasr City, Cairo, Egypt.
If you interested kindly send copy of your CV include photo to hr@teleconnectcc.com and write in e-mail subject "HD Agent".
- Help Desk
Job Description
- Answer phones professionally.
- Respond quickly and effectively to requests received through the employees.
- Ask questions to determine nature of problem.
- Provide technical assistance and support for incoming queries.
- Follow up with customers to ensure issue has been resolved.
- Gain feedback from customers about problem-solving process.
Requirements
- Good command of English language.
- Supporting Users.
- Network Basic.
- Troubleshooting Microsoft windows.
- Communication Skills, Customer Service Skills and Problem Solving Skills.
- Fresh Graduate.
- Males Only.
Work Conditions
- Work Place: Nasr City
- Preferably living in Cairo
- Dress: Smart Casual
- 1 day off
- 8 Working Hours “Rotational Shifts”
Address: Elsrag Towers, Tower no. 2, Entrance no. 3, 7th floor, From Maqram Abed St. Nasr City, Cairo, Egypt.
If you interested kindly send copy of your CV include photo to hr@teleconnectcc.com and write in e-mail subject "HD Agent".
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