Call Center Agent Jobs In Egypt And Career In Vacancies In Cairo 2014
Employer DrBridge
Job Title Call Center Agent
Country Egypt
Job Category Call Center
Job Type Full Time
Description — Answer calls professionally — Respond to customer inquiries — Research required information using available resources — Handle and resolve customer complaints — Provide customers with product and service information — Enter customer information — Process orders, forms and applications — Identify and escalate priority issues — Route calls to appropriate resource — Follow up customer calls where necessary — Complete call logs — Produce call reports
Qualifications • Proficient in relevant computer applications • Knowledge of customer service principles and practices • Knowledge of call center telephony and technology • Six months or more experience in a call center environment • Customer service experience • Good data entry/keyboard skills • Knowledge of administration and clerical processes • Relevant product knowledge
Gender Any
Experience 1 - 2 Years.
Salary (L.E.) Less than 1500
Comments Official working hours : shift based ( 8 hours) from 9:00am to 12:00pm .Weekend is Friday.
Job Contact Info. jobs@drbridge.com
Employer DrBridge
Job Title Call Center Agent
Country Egypt
Job Category Call Center
Job Type Full Time
Description — Answer calls professionally — Respond to customer inquiries — Research required information using available resources — Handle and resolve customer complaints — Provide customers with product and service information — Enter customer information — Process orders, forms and applications — Identify and escalate priority issues — Route calls to appropriate resource — Follow up customer calls where necessary — Complete call logs — Produce call reports
Qualifications • Proficient in relevant computer applications • Knowledge of customer service principles and practices • Knowledge of call center telephony and technology • Six months or more experience in a call center environment • Customer service experience • Good data entry/keyboard skills • Knowledge of administration and clerical processes • Relevant product knowledge
Gender Any
Experience 1 - 2 Years.
Salary (L.E.) Less than 1500
Comments Official working hours : shift based ( 8 hours) from 9:00am to 12:00pm .Weekend is Friday.
Job Contact Info. jobs@drbridge.com
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