Retail Agent / Fresh Graduate Jobs In Egypt And Career In Vacancies In Cairo 2014
Job Title Retail Agent
Languages Good Command of English language
Country Egypt
Job Category Retail
Job Type Full Time
Description — The JH receives process and deliver Personal Cards to the clients, ensuring smooth and friendly Customer Service Experience is offered. — Answer Walk-in Customer inquires related to product and service. — Organizes workflow to meet customer timeframes. — Co-operates with internal departments to resolve routine issues. — Work closely with the operational staff to ensure customers needs and expectations are met. — Resolves product or service problems by clarifying the customers complaint; selecting best solution; following up to ensure resolution. — Identify and document potential service issues and incidents of customer dissatisfaction and refers it to line manager. — Perform a range of data input functions on relevant systems in accordance with work Procedures, in coordination with the Sr. Retail Agents — Contributes to team effort by accomplishing related results as needed.
Qualifications College Degree Customer Service and/or Operation experience is preferable. - Excellent Communication skills, - Problem solving & Time management skills, - Effective follow-up skills, - Team player & Customer Oriented, - Able to sell and promote services, - Able to work under stress.
Gender Any
Experience 0 – New Graduate Years.
Other Skills Good Computer Skills (MS Word-MS Excel- outlook)
Salary (L.E.) Less than 1500
Job Contact Info. send an updated CV to shaimaamostafa@egyptexpress.com.eg on or before 20 March 2014
Job Title Retail Agent
Languages Good Command of English language
Country Egypt
Job Category Retail
Job Type Full Time
Description — The JH receives process and deliver Personal Cards to the clients, ensuring smooth and friendly Customer Service Experience is offered. — Answer Walk-in Customer inquires related to product and service. — Organizes workflow to meet customer timeframes. — Co-operates with internal departments to resolve routine issues. — Work closely with the operational staff to ensure customers needs and expectations are met. — Resolves product or service problems by clarifying the customers complaint; selecting best solution; following up to ensure resolution. — Identify and document potential service issues and incidents of customer dissatisfaction and refers it to line manager. — Perform a range of data input functions on relevant systems in accordance with work Procedures, in coordination with the Sr. Retail Agents — Contributes to team effort by accomplishing related results as needed.
Qualifications College Degree Customer Service and/or Operation experience is preferable. - Excellent Communication skills, - Problem solving & Time management skills, - Effective follow-up skills, - Team player & Customer Oriented, - Able to sell and promote services, - Able to work under stress.
Gender Any
Experience 0 – New Graduate Years.
Other Skills Good Computer Skills (MS Word-MS Excel- outlook)
Salary (L.E.) Less than 1500
Job Contact Info. send an updated CV to shaimaamostafa@egyptexpress.com.eg on or before 20 March 2014
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