Customer Support Agent Jobs In Egypt And Career In Vacancies In Cairo 2014
Job Title Customer Support Agent
Languages Excellent English both spoken and written
Country Egypt
Job Category Customer Service
Job Type Full Time
Description —Handle all incoming calls of the call center. —Handle outbound calls for follow up, occasional campaigns and call backs blended with normal inbound calls. —Provide best possible service to both external & internal customers to achieve highest level of customer satisfaction —Provide proper information to customers with complete & comprehensive understanding of Onecard Products & Services and Policies & Procedures —Resolve customer complaints in time & treats them as business opportunities to ensure continuous improvement & development —Escalate problems & provides relevant feedback to the right channels — Contribute to the Up selling of Onecard Products and Services
Qualifications •Very good computer skills •Strong Customer Orientation •Strong communication, listening & interpersonal skills •Flexibility & ability to work in a team •Self-confident with professional behavior & attitude •High sense of time management, 0-2 years Experience
Gender Male
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Comments Kindly specify the vacancy in the mail subject
Job Contact Info. careers@n2vrc.com www.onecard.net
Job Title Customer Support Agent
Languages Excellent English both spoken and written
Country Egypt
Job Category Customer Service
Job Type Full Time
Description —Handle all incoming calls of the call center. —Handle outbound calls for follow up, occasional campaigns and call backs blended with normal inbound calls. —Provide best possible service to both external & internal customers to achieve highest level of customer satisfaction —Provide proper information to customers with complete & comprehensive understanding of Onecard Products & Services and Policies & Procedures —Resolve customer complaints in time & treats them as business opportunities to ensure continuous improvement & development —Escalate problems & provides relevant feedback to the right channels — Contribute to the Up selling of Onecard Products and Services
Qualifications •Very good computer skills •Strong Customer Orientation •Strong communication, listening & interpersonal skills •Flexibility & ability to work in a team •Self-confident with professional behavior & attitude •High sense of time management, 0-2 years Experience
Gender Male
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Comments Kindly specify the vacancy in the mail subject
Job Contact Info. careers@n2vrc.com www.onecard.net
