Customer Support Specialist Jobs In Egypt And Career In EVA Pharma / EVA Cosmetics Vacancies In Cairo 2014
Employer EVA Pharma / EVA Cosmetics
Job Title Customer Support Specialist
Languages - Arabic Native Speaker. - Very good command in English Language
Country Egypt
Job Category Customer Service, Information Technology
Job Type Full Time
Description - Analyze employees complaints and provide appropriate corrective actions. - Assist directly or route employees to the appropriate personnel for assistance. - Ensure employees satisfaction by meeting customer needs in courteous and timely manner. - Track, follow-up and resolve employees outstanding issues in a timely fashion. - Assist the IT director in meeting the IT department needs - Respond to requests submitted via our online support ticket system, emails and phone calls - Provide input and recommendations to the organization surrounding hardware and software technologies and how these technologies can assist the business by being proactive with new technologies.
Qualifications - Bachelor Degree in Computer Science. - Experience: 0-2 years in similar position. - Good command in Excel and Word. - Very good command in English Language
Gender Female
Education major Computer Science
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Info. engy.kamel@evapharma.com
Employer EVA Pharma / EVA Cosmetics
Job Title Customer Support Specialist
Languages - Arabic Native Speaker. - Very good command in English Language
Country Egypt
Job Category Customer Service, Information Technology
Job Type Full Time
Description - Analyze employees complaints and provide appropriate corrective actions. - Assist directly or route employees to the appropriate personnel for assistance. - Ensure employees satisfaction by meeting customer needs in courteous and timely manner. - Track, follow-up and resolve employees outstanding issues in a timely fashion. - Assist the IT director in meeting the IT department needs - Respond to requests submitted via our online support ticket system, emails and phone calls - Provide input and recommendations to the organization surrounding hardware and software technologies and how these technologies can assist the business by being proactive with new technologies.
Qualifications - Bachelor Degree in Computer Science. - Experience: 0-2 years in similar position. - Good command in Excel and Word. - Very good command in English Language
Gender Female
Education major Computer Science
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Info. engy.kamel@evapharma.com
.jpg)
