Senior Customer Services Agent Jobs In Qatar And Career In Premier Services & Recruitment Vacancies In Qatar 2014
Employer Premier Services & Recruitment
Job Title Senior Customer Services Agent
Vacancy Deadline(mm/dd/yy) 10/22/2014
Languages English, Excellent
Country Qatar
Job Category Call Center, Airlines
Job Type Full Time
Job Level Senior
Description You will be responsible to handle designated areas such as (but not limited to) check-in counters, boarding gates, transfer desk, offices, ramp, arrivals and special handling unit by monitoring the flights and dissemination of information ensuring provision of services as per the laid down service standards. Additionally you will be responsible to monitor to motivate your colleagues by briefing them. You have to use trouble-shooting techniques in the areas of jurisdiction by identifying the problem, seeking alternatives, then deciding on the correct option, minimize/eliminate flight delays, passenger inconvenience and maintaining the safety/safety requirements. You will be responsible to liaise with Airport security and Immigration in-order to speed-up all customer Care passengers handling process.
Qualifications To be successful in this role you will need High School Qualification (e.g. O level, Year 10, min compulsory education). Minimum 2 years of job-related experience required 01 year experience in front-line passenger handling. You have excellent written/spoken English skills. You can work all the procedures and rules learnt through the training, briefing and operational circulars. Proficient in Passenger Handling Procedures and should have an ability to delegate work, set clear direction and mange work flow. We need a strongly motivated individual who is focused and detail oriented. You need to be able to have strong mentoring coaching skills, an ability to develop and train subordinate skills and should foster team work among team members.
Gender Any
Car owner Any
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Comments kindly send your resume with a recent photo on jobs@premieroverseas.net
Job Contact Email jobs@premieroverseas.net
Employer Premier Services & Recruitment
Job Title Senior Customer Services Agent
Vacancy Deadline(mm/dd/yy) 10/22/2014
Languages English, Excellent
Country Qatar
Job Category Call Center, Airlines
Job Type Full Time
Job Level Senior
Description You will be responsible to handle designated areas such as (but not limited to) check-in counters, boarding gates, transfer desk, offices, ramp, arrivals and special handling unit by monitoring the flights and dissemination of information ensuring provision of services as per the laid down service standards. Additionally you will be responsible to monitor to motivate your colleagues by briefing them. You have to use trouble-shooting techniques in the areas of jurisdiction by identifying the problem, seeking alternatives, then deciding on the correct option, minimize/eliminate flight delays, passenger inconvenience and maintaining the safety/safety requirements. You will be responsible to liaise with Airport security and Immigration in-order to speed-up all customer Care passengers handling process.
Qualifications To be successful in this role you will need High School Qualification (e.g. O level, Year 10, min compulsory education). Minimum 2 years of job-related experience required 01 year experience in front-line passenger handling. You have excellent written/spoken English skills. You can work all the procedures and rules learnt through the training, briefing and operational circulars. Proficient in Passenger Handling Procedures and should have an ability to delegate work, set clear direction and mange work flow. We need a strongly motivated individual who is focused and detail oriented. You need to be able to have strong mentoring coaching skills, an ability to develop and train subordinate skills and should foster team work among team members.
Gender Any
Car owner Any
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Comments kindly send your resume with a recent photo on jobs@premieroverseas.net
Job Contact Email jobs@premieroverseas.net
