IT Help Desk Jobs In Egypt And Career In Vacancies In Cairo 2014
Job Title IT Help Desk
Vacancy Deadline(mm/dd/yy) 12/10/2014
Languages English, Excellent
Country Egypt
City Cairo
Job Category Information Technology
Job Type Full Time
Job Level Junior
Description -Provide helpdesk support and resolve problems to the end users satisfaction. -Monitor and respond quickly and effectively to requests received through the IT helpdesk. -Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority. -Modify configurations, utilities, software default settings, etc. for the local workstation. -Utilize and maintain the helpdesk tracking software. -Document internal procedures. -Assist with on boarding of new users. -Maintain inventory of all equipment, software and software licenses. -Report issues to the Service Desk for escalation.
Qualifications Bachelor’s Degree in Information Systems, Business, Communications or related field 2 years of relevant technical experience
Gender Any
Car owner Any
Education major Information Technology
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Email noha.kamal@degremont.com
IT Help Desk Jobs In Egypt And Career In Vacancies In Cairo 2014
Job Title IT Help Desk
Vacancy Deadline(mm/dd/yy) 12/10/2014
Languages English, Excellent
Country Egypt
City Cairo
Job Category Information Technology
Job Type Full Time
Job Level Junior
Description -Provide helpdesk support and resolve problems to the end users satisfaction. -Monitor and respond quickly and effectively to requests received through the IT helpdesk. -Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority. -Modify configurations, utilities, software default settings, etc. for the local workstation. -Utilize and maintain the helpdesk tracking software. -Document internal procedures. -Assist with on boarding of new users. -Maintain inventory of all equipment, software and software licenses. -Report issues to the Service Desk for escalation.
Qualifications Bachelor’s Degree in Information Systems, Business, Communications or related field 2 years of relevant technical experience
Gender Any
Car owner Any
Education major Information Technology
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Email noha.kamal@degremont.com
IT Help Desk Jobs In Egypt And Career In Vacancies In Cairo 2014