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Security Officer details:
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Job Title :
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Security Officer
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Job Code :
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Sec001
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Job Department :
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HSSE Department
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Accountabilities /Position summary:
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- Carry out internal and external patrols, day and night to ensure a safe and secure environment, recording maintenance issues, potential breaches of security or unusual occurrences in the ‘Daily occurrence book’.
- Provide visitors to the Hall with helpful advice, guidance and information and if not able to do so, direct to other members of staff who can assist.
- Ensure that those who should not be granted access to the Hall are professionally and politely prevented from gaining access or escorted from the building.
- Provide support in an emergency or evacuation situation, in a calm and professional manner.
- Ensure that the Hall’s CCTV system is professionally, effectively and sensitively monitored in compliance with the ISPS agreed standards.
- Monitors and operates multiple CCTV monitors and cameras in order to conduct video surveillance and record activities at varied locations from a central station.
- Conduct individual bag or property searches.
- Ensure the effective control and maintenance of keys and security equipment including any equipment e.g. radios.
- Conduct routine security administration including visitor passes and, permits. Ensure that any lost property left at the Hall is securely stored.
- Maintain all security related equipment and working areas to a high standard of Cleanliness and safety and ensure all defects are reported.
- Complete relevant records and log books, in a professional manner providing sufficient detail according to the ISPS Code.
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Qualifications, Skills & Experience:
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- Requires college degree, prefer solid mailitary or police academy qualifications.
- One year of supervisory experience
- Demonstrate a passion for customer service
- Comfortable with assisting with large crowds
- Previous retail or customer service experience preferred
- Computer literate (Microsoft Word, Excel, e-mail, internet, etc.)
- Problem identification and solving skills
- Financial / mathematical aptitude
- Ability to work a flexible schedule and to work evenings, weekends and holidays as requested
- Must possess excellent motivational, leadership and coaching skills
- Must be knowledgeable of all company policies and procedures
- Must have excellent organizational and time management ability.
- Must have a highly polished and professional demeanor as well as, and superior customer service skills.
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