Customer Service Specialist Jobs In Egypt And Career In Saint Gobain Glass Egypt Vacancies In Suez 2015
Employer Saint Gobain Glass Egypt
Job Title Customer Service Specialist
Vacancy Deadline(mm/dd/yy) 3/1/2015
Languages English, Excellent
Country Egypt
City Suez
Job Category Customer Service, Logistics, Transportation
Job Type Full Time
Job Level Junior
Description 1.Process all orders received from sales team and verifies that each order is complete in terms of price, delivery terms and conditions, type of glass, packaging. 2.Process all orders independently in SAP. 3.Check glass stocks and availability of packaging. 4.Ensure registration details for each order in the specific files. 5.Send by email an order acknowledgement to customer within 24 hours. 6.Any amendment of the orders, made by customer via sales person, must be updated in all specific files including in the SAP system. 7.All orders should be passing to the production planner and warehouse planner in order to plan the production and packaging accordingly. 8.Prepare and be accurate with the documents for loading, give it to the warehouse. 9.Follow on daily basis the status of each order and make all the steps in time. 10.At the beginning and end of each day, check the status of the loading. 11.After loading, check and process the final invoice in SAP, prepare and give these documents to the export documentation person to finalize the export documents. 12.Create the archive for each customer and order according with the internal procedure, assuring that those are complete and keep it in good conditions. 13.If there are changes in customers order, act immediately and make the necessary amendments relating to the glass, packaging, date of delivery, assuring that the production planner, warehouse planner and booking transportation are warned about these changes. 14.Send the status of their orders to customers weekly. 15.Send all the documents in copy to customers according with the specific of each of them, ensuring that all invoices are issued for uploads. 16.Receive and pass to the responsible department all the claims received from customers and follow up required.
Qualifications 1.BSC in Business Administration. 2.Knowledge of foreign languages English. 3.Experience in working with the PC, including working with ERP- SAP. 4.Skillful in verbal and written communication, receptivity, adaptability, flexibility, empathy, 5.Fast adaptation to changes, focus on the task, ability to work in conditions of prolonged stress and working schedule. 6.Experience in customer service and export activities.
Gender Any
Car owner Any
Education major Business Administration
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Comments Job Location is in Ain El Sokhna
Job Contact Email DL-SGGE-CAREERS@saint-gobain.com
Customer Service Specialist Jobs In Egypt And Career In Saint Gobain Glass Egypt Vacancies In Suez 2015
Employer Saint Gobain Glass Egypt
Job Title Customer Service Specialist
Vacancy Deadline(mm/dd/yy) 3/1/2015
Languages English, Excellent
Country Egypt
City Suez
Job Category Customer Service, Logistics, Transportation
Job Type Full Time
Job Level Junior
Description 1.Process all orders received from sales team and verifies that each order is complete in terms of price, delivery terms and conditions, type of glass, packaging. 2.Process all orders independently in SAP. 3.Check glass stocks and availability of packaging. 4.Ensure registration details for each order in the specific files. 5.Send by email an order acknowledgement to customer within 24 hours. 6.Any amendment of the orders, made by customer via sales person, must be updated in all specific files including in the SAP system. 7.All orders should be passing to the production planner and warehouse planner in order to plan the production and packaging accordingly. 8.Prepare and be accurate with the documents for loading, give it to the warehouse. 9.Follow on daily basis the status of each order and make all the steps in time. 10.At the beginning and end of each day, check the status of the loading. 11.After loading, check and process the final invoice in SAP, prepare and give these documents to the export documentation person to finalize the export documents. 12.Create the archive for each customer and order according with the internal procedure, assuring that those are complete and keep it in good conditions. 13.If there are changes in customers order, act immediately and make the necessary amendments relating to the glass, packaging, date of delivery, assuring that the production planner, warehouse planner and booking transportation are warned about these changes. 14.Send the status of their orders to customers weekly. 15.Send all the documents in copy to customers according with the specific of each of them, ensuring that all invoices are issued for uploads. 16.Receive and pass to the responsible department all the claims received from customers and follow up required.
Qualifications 1.BSC in Business Administration. 2.Knowledge of foreign languages English. 3.Experience in working with the PC, including working with ERP- SAP. 4.Skillful in verbal and written communication, receptivity, adaptability, flexibility, empathy, 5.Fast adaptation to changes, focus on the task, ability to work in conditions of prolonged stress and working schedule. 6.Experience in customer service and export activities.
Gender Any
Car owner Any
Education major Business Administration
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Comments Job Location is in Ain El Sokhna
Job Contact Email DL-SGGE-CAREERS@saint-gobain.com
Customer Service Specialist Jobs In Egypt And Career In Saint Gobain Glass Egypt Vacancies In Suez 2015
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