Call Center & Customer Service Representative Jobs In Egypt And Career In MovEx Transportation & International Shipping Vacancies In Cairo 2015
Employer MovEx Transportation & International Shipping
Job Title Call Center & Customer Service Representative
Vacancy Deadline(mm/dd/yy) 8/1/2015
Languages English, Good
Arabic, Excellent
Country Egypt
City Cairo
Job Category Call Center, Customer Service, Data Entry
Job Type Full Time
Job Level Senior
Description —Answer calls and respond to emails. —Handle customer inquiries both telephone and by email. —Research required information using available resources. —Manage and resolve customer complaints. —Provide customers with product and service information. —Enter new customer information into system. —Update existing customer information. —Process orders, forms and applications. —Identify and escalate priority issues. —Route calls to appropriate resource. —Follow up customer calls where necessary. —Document all call information according to standard operating procedures. —Complete call logs. —Produce call reports.
Qualifications •Quality Focus. •Problem Solving. •Market Knowledge. •Documentation Skills. •Listening. •Phone Skills. •Resolving Conflict. •Analyzing Information.
Gender Any
Car owner Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Comments Please send your updated CV with recent photo to info@movex.com.eg mention job title in mail subject
Job Contact Email info@movex.com.eg
Call Center & Customer Service Representative Jobs In Egypt And Career In MovEx Transportation & International Shipping Vacancies In Cairo 2015
Employer MovEx Transportation & International Shipping
Job Title Call Center & Customer Service Representative
Vacancy Deadline(mm/dd/yy) 8/1/2015
Languages English, Good
Arabic, Excellent
Country Egypt
City Cairo
Job Category Call Center, Customer Service, Data Entry
Job Type Full Time
Job Level Senior
Description —Answer calls and respond to emails. —Handle customer inquiries both telephone and by email. —Research required information using available resources. —Manage and resolve customer complaints. —Provide customers with product and service information. —Enter new customer information into system. —Update existing customer information. —Process orders, forms and applications. —Identify and escalate priority issues. —Route calls to appropriate resource. —Follow up customer calls where necessary. —Document all call information according to standard operating procedures. —Complete call logs. —Produce call reports.
Qualifications •Quality Focus. •Problem Solving. •Market Knowledge. •Documentation Skills. •Listening. •Phone Skills. •Resolving Conflict. •Analyzing Information.
Gender Any
Car owner Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Comments Please send your updated CV with recent photo to info@movex.com.eg mention job title in mail subject
Job Contact Email info@movex.com.eg
Call Center & Customer Service Representative Jobs In Egypt And Career In MovEx Transportation & International Shipping Vacancies In Cairo 2015
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