Call Center Sales Supervisor Jobs In Egypt And Career In Future Group Vacancies In Giza 2015
Employer Future Group
Job Title Call Center Sales Supervisor
Vacancy Deadline(mm/dd/yy) 8/19/2015
Languages English, Excellent
Country Egypt
City Giza
Job Category Sales, Call Center, Customer Service
Job Type Full Time
Job Level Managerial
Job Summary: The Call Center Sales Supervisor will lead, inspire and performance manage a team of Telesales reps that will achieve all sales growth targets, productivity and quality objectives through successful outbound Campaigns. Our sales campaigns are in (English, French & German) & in different time zones. Our clients are a group of brands working in the translation & localization industry. Responsibilities: 1. Responsible of developing and implementing outbound sales strategies & objectives in coordination with other functions to meet the brands and corporate strategic objectives. 2. Works with the brand managers and Head of Sales & Account Management to plan and administer the annual budget and sales targets. 3. Works closely with Senior Management, will be responsible for the delivery of Sales KPIs targets through planning and managing all outbound sales activities to meet agreed upon sales targets. 4. Responsible of setting sales targets for all the team in coordination with the brand managers & monitoring the sales process to ensure all team members follow standard procedures while communicating with the clients. 5. To ensure that aggressive sales, productivity & quality targets are met month by month 6. Leadership and management of the sales team members to achieve the required sales target for all brands from different clients and regions. 7. Leads, motivates and develops the sales team capabilities. 8. Contributes to the development and maintenance of sales team full process, standards, policies and procedures. 9. Responsible of periodical reports to the Head of Sales & Account Management & brand managers about the company sales, team members’ performance, etc…. 10. In coordination with the HR Dept., will be responsible of hiring the best calibers to achieve the required objectives.
Qualifications 1. 4-6 years proven successful experience in a sales/ retention / customer service call center environment 2. A minimum of 2 years’ experience in a sales supervisory role. 3. Proven track record leading successful sales operations with a thorough knowledge of B2B sales. 4. Excellent command of the English language. 5. Experience in workforce planning forecasting. 6. Strong business judgment with a track record of successful negotiations and overall relationship management. 7. Business acumen with the ability to work with cross-functional teams. 8. Ability to coach, train and motivate staff. 9. Must be able to demonstrate exceptional personal & managerial skills. 10. Sufficient analytical and critical thinking, creative problem-solving, excellent time management
Gender Any
Car owner Any
Experience 6 - 9 Years.
Salary (L.E.) Negotiable
Job Contact Email Jobs@future-group.com
Call Center Sales Supervisor Jobs In Egypt And Career In Future Group Vacancies In Giza 2015
Employer Future Group
Job Title Call Center Sales Supervisor
Vacancy Deadline(mm/dd/yy) 8/19/2015
Languages English, Excellent
Country Egypt
City Giza
Job Category Sales, Call Center, Customer Service
Job Type Full Time
Job Level Managerial
Job Summary: The Call Center Sales Supervisor will lead, inspire and performance manage a team of Telesales reps that will achieve all sales growth targets, productivity and quality objectives through successful outbound Campaigns. Our sales campaigns are in (English, French & German) & in different time zones. Our clients are a group of brands working in the translation & localization industry. Responsibilities: 1. Responsible of developing and implementing outbound sales strategies & objectives in coordination with other functions to meet the brands and corporate strategic objectives. 2. Works with the brand managers and Head of Sales & Account Management to plan and administer the annual budget and sales targets. 3. Works closely with Senior Management, will be responsible for the delivery of Sales KPIs targets through planning and managing all outbound sales activities to meet agreed upon sales targets. 4. Responsible of setting sales targets for all the team in coordination with the brand managers & monitoring the sales process to ensure all team members follow standard procedures while communicating with the clients. 5. To ensure that aggressive sales, productivity & quality targets are met month by month 6. Leadership and management of the sales team members to achieve the required sales target for all brands from different clients and regions. 7. Leads, motivates and develops the sales team capabilities. 8. Contributes to the development and maintenance of sales team full process, standards, policies and procedures. 9. Responsible of periodical reports to the Head of Sales & Account Management & brand managers about the company sales, team members’ performance, etc…. 10. In coordination with the HR Dept., will be responsible of hiring the best calibers to achieve the required objectives.
Qualifications 1. 4-6 years proven successful experience in a sales/ retention / customer service call center environment 2. A minimum of 2 years’ experience in a sales supervisory role. 3. Proven track record leading successful sales operations with a thorough knowledge of B2B sales. 4. Excellent command of the English language. 5. Experience in workforce planning forecasting. 6. Strong business judgment with a track record of successful negotiations and overall relationship management. 7. Business acumen with the ability to work with cross-functional teams. 8. Ability to coach, train and motivate staff. 9. Must be able to demonstrate exceptional personal & managerial skills. 10. Sufficient analytical and critical thinking, creative problem-solving, excellent time management
Gender Any
Car owner Any
Experience 6 - 9 Years.
Salary (L.E.) Negotiable
Job Contact Email Jobs@future-group.com
Call Center Sales Supervisor Jobs In Egypt And Career In Future Group Vacancies In Giza 2015
