Offshore Call Center Advisor Jobs In Egypt And Career In Centro Global Solutions Vacancies In Cairo 2016
Employer Centro Global Solutions
Job Title Offshore Call Center Advisor
Vacancy Deadline(mm/dd/yy) 3/21/2016
Languages English, Excellent
Country Egypt
City Cairo
Job Category Customer Service
Job Type Full Time
Job Level Junior
• Communicate effectively all customers’ inquires, complains, or sales on the telephone through following contact center procedures and quality standards to ensure customer satisfactions and delivery of service • Maintaining punctuality on working hours through complying to start time and break times to ensure availability and optimum utilization • Build a customer relationship/partnership through gaining customer trust to add value to the customer and ensure leading to a long term profitable relationship. • Maintain high performance through accomplishing assigned targets and Quality guidelines on the due dates to ensure achieving performance • Filling CRM with accurate information through active listening and affirming client information to ensure availability and validity of the information on the systems • Following Centro’s Rules and procedures written in the ‘Hand Book’, Positively adapting with the environment inside Centro’s premises, under the visionary umbrella of Centro Global Solutions • Show a comprehensive knowledge of products and services and their competitive advantages through continues self-improvement and following quality standards to ensure customer satisfaction and achieving performance targets
Qualifications • Languages: Fluent command of English (oral/written) • University degree (Grads only) • knowledge of Windows operating environment
Gender Any
Car owner Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Email cv@centrogs.com
Offshore Call Center Advisor Jobs In Egypt And Career In Centro Global Solutions Vacancies In Cairo 2016
Employer Centro Global Solutions
Job Title Offshore Call Center Advisor
Vacancy Deadline(mm/dd/yy) 3/21/2016
Languages English, Excellent
Country Egypt
City Cairo
Job Category Customer Service
Job Type Full Time
Job Level Junior
• Communicate effectively all customers’ inquires, complains, or sales on the telephone through following contact center procedures and quality standards to ensure customer satisfactions and delivery of service • Maintaining punctuality on working hours through complying to start time and break times to ensure availability and optimum utilization • Build a customer relationship/partnership through gaining customer trust to add value to the customer and ensure leading to a long term profitable relationship. • Maintain high performance through accomplishing assigned targets and Quality guidelines on the due dates to ensure achieving performance • Filling CRM with accurate information through active listening and affirming client information to ensure availability and validity of the information on the systems • Following Centro’s Rules and procedures written in the ‘Hand Book’, Positively adapting with the environment inside Centro’s premises, under the visionary umbrella of Centro Global Solutions • Show a comprehensive knowledge of products and services and their competitive advantages through continues self-improvement and following quality standards to ensure customer satisfaction and achieving performance targets
Qualifications • Languages: Fluent command of English (oral/written) • University degree (Grads only) • knowledge of Windows operating environment
Gender Any
Car owner Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Email cv@centrogs.com
Offshore Call Center Advisor Jobs In Egypt And Career In Centro Global Solutions Vacancies In Cairo 2016
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