Offshore Call Center Advisor For Centro Global Solutions 2016

Offshore Call Center Advisor Jobs In Egypt And Career In Centro Global Solutions Vacancies In Cairo 2016
Employer Centro Global Solutions
Job Title Offshore Call Center Advisor
Vacancy Deadline(mm/dd/yy) 3/21/2016
 Languages English, Excellent
Country Egypt
City Cairo
Job Category Customer Service
Job Type Full Time
Job Level Junior
• Communicate effectively all customers’ inquires, complains, or sales on the telephone through following contact center procedures and quality standards to ensure customer satisfactions and delivery of service • Maintaining punctuality on working hours through complying to start time and break times to ensure availability and optimum utilization • Build a customer relationship/partnership through gaining customer trust to add value to the customer and ensure leading to a long term profitable relationship. • Maintain high performance through accomplishing assigned targets and Quality guidelines on the due dates to ensure achieving performance • Filling CRM with accurate information through active listening and affirming client information to ensure availability and validity of the information on the systems • Following Centro’s Rules and procedures written in the ‘Hand Book’, Positively adapting with the environment inside Centro’s premises, under the visionary umbrella of Centro Global Solutions • Show a comprehensive knowledge of products and services and their competitive advantages through continues self-improvement and following quality standards to ensure customer satisfaction and achieving performance targets
Qualifications • Languages: Fluent command of English (oral/written) • University degree (Grads only) • knowledge of Windows operating environment
Gender Any
Car owner Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Email cv@centrogs.com

Offshore Call Center Advisor Jobs In Egypt And Career In Centro Global Solutions Vacancies In Cairo 2016

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