Process Improvement Senior Analyst For Xceed Contact Center

Process Improvement Senior Analyst Jobs In Egypt And Career In Xceed Contact Center Vacancies In Cairo 2013
Employer    Xceed Contact Center
Job Title     Process Improvement Senior Analyst
Languages     Fluent French Very good English
Country     Egypt
Job Category    Call Center, Customer Service
Job Type    Full Time
Description     Analyze and work on improving C sat performance for Xceed accounts. Initiate improvement projects to enhance Service delivery performance and follow up on implementation of proposed action plan Communicate and handle client inquiries and conference calls. Design business processes. Supporting the business with User Acceptance Testing and establishing changes to operational processes
Qualifications    *Fluent French *Good Communication Skills *Commitment and Good Understanding for the Job Nature *
Gender    Any
Experience    1 - 2 Years.
Other Skills    Excellent command of MS office and computer skills * Good analytical thinking skill. Able To Work under pressure*
Salary (L.E.)    4600 - 6000 
Comments    Location in Smart village (October)
Job Contact Info.    Yomna Farahat yomna.farahat@xceedcc.com
    Job-Contact Information

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