Call Center Agent For E - finance - 6th October City

Call Center Agent Jobs In Egypt And Career In E - finance Vacancies In 6th October City 2014
Employer    E - finance
Job Title     Call Center Agent
Languages     Arabic and English
Country     Egypt
Job Category    Call Center
Job Type    Full Time
Description     Coach junior staff and provide assistance to them answer calls professionally  respond to customer inquiries  Performs outbound surveys.  research required information using available resources  handle and resolve customer complaints  provide customers with product and service information  enter customer information  identify and escalate priority issues  route calls to appropriate resource  follow up customer calls where necessary  complete call logs
Qualifications    University Graduate  knowledge of customer service principles and practices  Minimum Three years’ experience in Call Center skills Good Leadership Skills High Communications Skills in English and Arabic
Gender    Any
Experience    1 - 2 Years.
Other Skills    Very good computer skills
Salary (L.E.)    Negotiable
Comments    (6th October City)
Job Contact Info.    Career@efinance.com.eg