Lobby Greeter For InterContinental & Holiday Inn Cairo Citystars Hotels

Lobby Greeter Jobs In Egypt And Career In InterContinental & Holiday Inn Cairo Citystars Hotels Vacancies In Cairo 2014
Employer    InterContinental & Holiday Inn Cairo Citystars Hotels
Job Title     Lobby Greeter
Languages     English:Fluent Arabic:Mother Tongue
Country     Egypt
Job Category    Hospitality
Job Type    Full Time
Description     Under the general direction of the Assistant Front Office Manager or his / her delegate and within the limits of established InterContinental Hotels Group brand and local policies and procedures, responsible for welcoming and greeting the guests in the lobby and escorting.- Welcoming guest upon their arrival to the Hotel either to check in or for an event or visiting the outlets. Escorting the guests to their rooms, especially IHG Rewards Club. (checked in by reception).Answering guest queries related to IHG Rewards Club and Ambassador Program Performing show rooms. Obtaining copy of passports / IDs for Airport check in guests upon their arrival. Escorting Airport checked in guests to their rooms and responsible on greeting them with the IHG Rewards Club scripting according to their level. Inspecting the Lobby area cleanliness and contacting the HK order taker in case of any requirements. Promote F&B outlets and to be aware of all the promotions. Aware of all events taking place in the hotel to answer all guest queries. Make sure that the house music is always On, and report whenever is not. Ensure that the Lobby flowers are set up proper Directing guests to the outlets or meeting rooms, when requested Report and log irregular things happening at the lobby in the log book. Being familiar with VIP arrivals. Performing In Room check in, whenever requested.
Qualifications    Required Skills: English Language, Guest Courtesy, Diversity, Commitment. Qualifications: Bachelor Degree 3.ACCOUNTABILITY Number of employees supervised: Direct: Nil Indirect: Nil Annual budget/profit/sales or other financial accountability:NA Decision Making Responsibilities (Decision Rights) Whatever it will take to leave an excellent departure impression. 4.KEY RELATIONSHIPS Key Internal Relationships: Reception, Guest Relations, Concierge
Gender    Female
Experience    1 - 2 Years.
Salary (L.E.)    Negotiable 
Job Contact Info.    gihan.alsaadany@ihg.com

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