Technical Support Engineer Jobs In Egypt And Career In Advanced Computer Technology Vacancies In Cairo 2014
Employer Advanced Computer Technology - ACT
Job Title Technical Support Engineer
Country Egypt
Job Category Computer Software, Engineering, Information Technology
Job Type Full Time
Description — Deliver service and support to end-users. —Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. —Gather customers information and determine the issue by evaluating and analyzing the symptoms. —Identify and escalate priority issues per Client specifications. —Accurately process and record transactions. —Offer alternative solutions. —Follow up and make scheduled call backs to customers where necessary. —Stay current with system information, changes and updates.
Qualifications • Bachelor Degree of Engineering / Information Technology or equivalent. • Minimum 1-2 Years of working experience in a similar or related Field. •Very good English & computer skills. • Very good knowledge&/Or experience in Practicing SQL Server Programming and administration is a must. • Practicing one of the programming languages C#, VB.net, Java is preferred. •High ability to maintain high level of accuracy, proficiency & confidentiality. •Very good analytical & problem solving skills with Very Effective communication & negotiation skills. •very good writing & reporting skills. •good time & stress management skills with high ability to handle multi tasks efficiently in a timely manner.
Gender Male
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Comments Please specify the job title in the E-mail subject, Otherwise we will not be able to check your CV.
Job Contact Info. Ibrahim El Kady - HR Specialist/ HR@ACT-eg.com
Employer Advanced Computer Technology - ACT
Job Title Technical Support Engineer
Country Egypt
Job Category Computer Software, Engineering, Information Technology
Job Type Full Time
Description — Deliver service and support to end-users. —Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. —Gather customers information and determine the issue by evaluating and analyzing the symptoms. —Identify and escalate priority issues per Client specifications. —Accurately process and record transactions. —Offer alternative solutions. —Follow up and make scheduled call backs to customers where necessary. —Stay current with system information, changes and updates.
Qualifications • Bachelor Degree of Engineering / Information Technology or equivalent. • Minimum 1-2 Years of working experience in a similar or related Field. •Very good English & computer skills. • Very good knowledge&/Or experience in Practicing SQL Server Programming and administration is a must. • Practicing one of the programming languages C#, VB.net, Java is preferred. •High ability to maintain high level of accuracy, proficiency & confidentiality. •Very good analytical & problem solving skills with Very Effective communication & negotiation skills. •very good writing & reporting skills. •good time & stress management skills with high ability to handle multi tasks efficiently in a timely manner.
Gender Male
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Comments Please specify the job title in the E-mail subject, Otherwise we will not be able to check your CV.
Job Contact Info. Ibrahim El Kady - HR Specialist/ HR@ACT-eg.com
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