Technical Support Jobs In Egypt And Career In Arafa Holding Vacancies In Bani Sweif 2014
Employer Arafa Holding
Job Title Technical Support
Languages Good Command of English
Country Egypt
Job Category Computer, Computer Hardware, Computer Software
Job Type Full Time
Description Act as first line of support for providing technical assistance and support for SGC employees Install and support Software and hardware End-to-end problem resolution for desktop, Laptop and client services Troubleshoot the network services (printing, email service and internet access). Perform Data backup and security policies implementation of client terminals Ensure accurate allocation of information technology assets Ensure smooth operations by minimizing down time Educate and give orientations to users when needed on IT related issues Control end users access to information resources Propose solutions to increase efficiency in relation to technical support operations Adhere to set of processes and procedures. Early highlighting obstacles preventing adherence Timely submission of reports
Qualifications Diploma in Computer Systems, Systems Administration, or related technical discipline Advanced Desktop and Laptop hardware and Software troubleshooting experience with multiple operating systems Printers, modems and other peripheral device knowledge
Gender Any
Education major Computer Science
Experience 1 - 2 Years.
Other Skills Must be able to be productive while working alone or in a team environment Customer focused with strong troubleshooting skills Customer management skills and communication skills Problem solving skills and process oriented
Compensations attractive salary package
Salary (L.E.) Negotiable
Comments job location at Bani Sweif. Resident of Bani Sweif and nearest regions are most preferable.
Job Contact Info. Please Begin your mail subject with "Technical Support" Jobs@sgc.com.eg
Employer Arafa Holding
Job Title Technical Support
Languages Good Command of English
Country Egypt
Job Category Computer, Computer Hardware, Computer Software
Job Type Full Time
Description Act as first line of support for providing technical assistance and support for SGC employees Install and support Software and hardware End-to-end problem resolution for desktop, Laptop and client services Troubleshoot the network services (printing, email service and internet access). Perform Data backup and security policies implementation of client terminals Ensure accurate allocation of information technology assets Ensure smooth operations by minimizing down time Educate and give orientations to users when needed on IT related issues Control end users access to information resources Propose solutions to increase efficiency in relation to technical support operations Adhere to set of processes and procedures. Early highlighting obstacles preventing adherence Timely submission of reports
Qualifications Diploma in Computer Systems, Systems Administration, or related technical discipline Advanced Desktop and Laptop hardware and Software troubleshooting experience with multiple operating systems Printers, modems and other peripheral device knowledge
Gender Any
Education major Computer Science
Experience 1 - 2 Years.
Other Skills Must be able to be productive while working alone or in a team environment Customer focused with strong troubleshooting skills Customer management skills and communication skills Problem solving skills and process oriented
Compensations attractive salary package
Salary (L.E.) Negotiable
Comments job location at Bani Sweif. Resident of Bani Sweif and nearest regions are most preferable.
Job Contact Info. Please Begin your mail subject with "Technical Support" Jobs@sgc.com.eg
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