Customer Care Manager Jobs In Egypt And Career In ARTOC Group Vacancies In Cairo 2014
Employer ARTOC Group
Job Title Customer Care Manager
Country Egypt
Job Category Automotive, Customer Service
Job Type Full Time
Description — Handle the Customer complaints and pass it with escalation plan to section Manager — Responsible to update the customers issues on CRM System — Recall the customers of Spare Parts & Warranty Claims — Submit reports explaining the service level — Follow-up CPA cases and liaison as required with line managers and clients — Measure customers satisfaction and use Customer Service modules
Qualifications • Bachelor degree from a four-year accredited university • Able to handle to customers complaints and negotiate with them under pressure • Time management and stress handling skills • Computer literacy
Gender Any
Experience 6 - 9 Years.
Salary (L.E.) Negotiable
Job Contact Info. Kindly send your CV to hr@artoc.com with the job title in your email subject
Employer ARTOC Group
Job Title Customer Care Manager
Country Egypt
Job Category Automotive, Customer Service
Job Type Full Time
Description — Handle the Customer complaints and pass it with escalation plan to section Manager — Responsible to update the customers issues on CRM System — Recall the customers of Spare Parts & Warranty Claims — Submit reports explaining the service level — Follow-up CPA cases and liaison as required with line managers and clients — Measure customers satisfaction and use Customer Service modules
Qualifications • Bachelor degree from a four-year accredited university • Able to handle to customers complaints and negotiate with them under pressure • Time management and stress handling skills • Computer literacy
Gender Any
Experience 6 - 9 Years.
Salary (L.E.) Negotiable
Job Contact Info. Kindly send your CV to hr@artoc.com with the job title in your email subject
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