Customer Care Representative / Admin Jobs In Egypt And Career In Vacancies In Cairo 2014
Job Title Customer Care Representative / Admin
Vacancy Deadline(mm/dd/yy) 9/20/2014
Languages Arabic, Excellent
English, Excellent
Country Egypt
City Giza
Job Category Administration
Job Type Full Time
Job Level Junior
Description 1.Greet new and existing customers in a professional and friendly manner. 2.Respond to patient complaints and make sure that issues are directed to the appropriate party. 3.Establish, maintain and update patient filing system. 4.Accurately record patient information and make sure that patient files are thorough and complete as per standards set forth by the organization. 5.Liaise with physiotherapist to Schedule patient appointments. 6.Receive and direct mail and faxes to relevant recipients. 7.Respond to customer and patient inquiries as directed by the operations team. 8.Maintain and update patient records to accurately reflect all transactions and activities provided. 9.Prepare periodic reports on customer activities in line with established reporting system Internal —Operations to coordinate patient activities. External —Patients to respond to inquiries and direct them to the appropriate areas.
Qualifications Working Experience •Minimum one year experience in an administrative role. Skills •Advanced communication and interpersonal abilities. •Advanced organization abilities. •Good knowledge of English language.
Gender Female
Car owner Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Email nihal.salah@ottobock.com.eg
Job Title Customer Care Representative / Admin
Vacancy Deadline(mm/dd/yy) 9/20/2014
Languages Arabic, Excellent
English, Excellent
Country Egypt
City Giza
Job Category Administration
Job Type Full Time
Job Level Junior
Description 1.Greet new and existing customers in a professional and friendly manner. 2.Respond to patient complaints and make sure that issues are directed to the appropriate party. 3.Establish, maintain and update patient filing system. 4.Accurately record patient information and make sure that patient files are thorough and complete as per standards set forth by the organization. 5.Liaise with physiotherapist to Schedule patient appointments. 6.Receive and direct mail and faxes to relevant recipients. 7.Respond to customer and patient inquiries as directed by the operations team. 8.Maintain and update patient records to accurately reflect all transactions and activities provided. 9.Prepare periodic reports on customer activities in line with established reporting system Internal —Operations to coordinate patient activities. External —Patients to respond to inquiries and direct them to the appropriate areas.
Qualifications Working Experience •Minimum one year experience in an administrative role. Skills •Advanced communication and interpersonal abilities. •Advanced organization abilities. •Good knowledge of English language.
Gender Female
Car owner Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Email nihal.salah@ottobock.com.eg
