Customer Care Supervisor Jobs In Egypt And Career In EATC Egyptian Automotive & Trading Co Vacancies In Alexandria 2014
Employer EATC Egyptian Automotive & Trading Co.
Job Title Customer Care Supervisor
Vacancy Deadline(mm/dd/yy) 9/1/2014
Languages English, Excellent
Country Egypt
City Alexandria
Job Category Customer Service
Job Type Full Time
Job Level Senior
Description 1. Respond to input from customers and support managers to help identifying better ways of providing the service. 2. Provide help and advice to customers. 3. Communicate courteously with customers by telephone, email, letter and face to face. 4. Prepare daily, weekly, monthly statistical reports as appropriate. 5. Keep accurate records of discussions or correspondence with customers. 6. Aid the Customer Care Manager in ensuring that all relevant standards within the customer charter are met. 7. Meeting regularly with other customer care representatives to discuss customer complaint. 8. Train staff to deliver a high standard of customer service. 9. Learn about our products and services and keep up to date with changes. 10. Keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.
Qualifications B.Sc. of tourism and Hotels. Or equivalent.
Gender Any
Car owner Any
Education major Business Administration
Experience 3 - 5 Years.
Compensations -Excellent Salary Structure -Medical insurance -Social insurance -Transportation
Salary (L.E.) Negotiable
Comments Contact directly at : Sherif.said@eaec.com.eg
Job Contact Email sherif.said@eaec.com.eg
Employer EATC Egyptian Automotive & Trading Co.
Job Title Customer Care Supervisor
Vacancy Deadline(mm/dd/yy) 9/1/2014
Languages English, Excellent
Country Egypt
City Alexandria
Job Category Customer Service
Job Type Full Time
Job Level Senior
Description 1. Respond to input from customers and support managers to help identifying better ways of providing the service. 2. Provide help and advice to customers. 3. Communicate courteously with customers by telephone, email, letter and face to face. 4. Prepare daily, weekly, monthly statistical reports as appropriate. 5. Keep accurate records of discussions or correspondence with customers. 6. Aid the Customer Care Manager in ensuring that all relevant standards within the customer charter are met. 7. Meeting regularly with other customer care representatives to discuss customer complaint. 8. Train staff to deliver a high standard of customer service. 9. Learn about our products and services and keep up to date with changes. 10. Keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.
Qualifications B.Sc. of tourism and Hotels. Or equivalent.
Gender Any
Car owner Any
Education major Business Administration
Experience 3 - 5 Years.
Compensations -Excellent Salary Structure -Medical insurance -Social insurance -Transportation
Salary (L.E.) Negotiable
Comments Contact directly at : Sherif.said@eaec.com.eg
Job Contact Email sherif.said@eaec.com.eg
