Service Centre Manager Jobs In Egypt And Career In Vacancies In Cairo 2014
Job Title Service Centre Manager
Vacancy Deadline(mm/dd/yy) 9/20/2014
Languages English, Excellent
Arabic, Excellent
Country Egypt
City Giza
Job Category Operations
Job Type Full Time
Job Level Managerial
Description Planning 1.Develop the annual Service centers plan and oversee its implementation making sure that it achieves companys overall business plan. 2.Set teams annual objectives and provide guidance and directions towards their achievement of these objectives. Operations 3.Manage the overall operations and activities of the Service centers towards the accomplishment of companys standards, methods and procedures and business targets. 4.Manage escalated customer complaints and take the necessary towards resolving them. 5.Establish a reporting framework and system that captures the Service center performance and enables sound decision making. 6.Manage the finalizing of contracts with customers. Team: 7.Provide employees with guidance, directions, leadership, and support necessary to ensure maximum level of performance within the Service centers. 8.Liaise with HR to recruit, develop and train employees to increase levels of competencies and skills within the department. Internal —Managing Director to obtain guidance and direction and report on any critical issues. —Direct reports to provide guidance and support in day-to-day operations. —Finance to provide and receive financial information. —HR to recruit and develop team members.
Qualifications •University degree in Business Administration or a similar discipline.•Fluency in English language •Strong management abilities. •Basic knowledge of finance and accounting. •Advanced communication and interpersonal abilities. •Advanced organization abilities. •Minimum five years of experience managing a team preferably in healthcare supplies industry.
Gender Any
Car owner Any
Education major Business Administration
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email nihal.salah@ottobock.com.eg
Job Title Service Centre Manager
Vacancy Deadline(mm/dd/yy) 9/20/2014
Languages English, Excellent
Arabic, Excellent
Country Egypt
City Giza
Job Category Operations
Job Type Full Time
Job Level Managerial
Description Planning 1.Develop the annual Service centers plan and oversee its implementation making sure that it achieves companys overall business plan. 2.Set teams annual objectives and provide guidance and directions towards their achievement of these objectives. Operations 3.Manage the overall operations and activities of the Service centers towards the accomplishment of companys standards, methods and procedures and business targets. 4.Manage escalated customer complaints and take the necessary towards resolving them. 5.Establish a reporting framework and system that captures the Service center performance and enables sound decision making. 6.Manage the finalizing of contracts with customers. Team: 7.Provide employees with guidance, directions, leadership, and support necessary to ensure maximum level of performance within the Service centers. 8.Liaise with HR to recruit, develop and train employees to increase levels of competencies and skills within the department. Internal —Managing Director to obtain guidance and direction and report on any critical issues. —Direct reports to provide guidance and support in day-to-day operations. —Finance to provide and receive financial information. —HR to recruit and develop team members.
Qualifications •University degree in Business Administration or a similar discipline.•Fluency in English language •Strong management abilities. •Basic knowledge of finance and accounting. •Advanced communication and interpersonal abilities. •Advanced organization abilities. •Minimum five years of experience managing a team preferably in healthcare supplies industry.
Gender Any
Car owner Any
Education major Business Administration
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email nihal.salah@ottobock.com.eg
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