International Account Advisor - UK/Fresh Graduate Jobs In Egypt And Career In Vodafone Egypt Telecommunications Vacancies In Cairo 2014
Employer Vodafone Egypt Telecommunications
Job Title International Account Advisor - UK
Vacancy Deadline(mm/dd/yy) 6/17/2015
Languages English, Excellent
Country Egypt
City Cairo
Job Category Call Center, Customer Service
Job Type Full Time
Job Level Junior
Description Act as a frontline interface with customers of Vodafone UK Customers. Role involves responding to customers over the phone and resolving their inquiries. The main purpose is to facilitate and provide a Vodafone global customer service standard -Own and manage the client relationship: resolving calls efficiently and effectively. - Ensure service level agreements are met and maintained. - Work as part of a team to ensure offering world-class Customer Service at all times. - Be proactive in regards to the improvement of processes and procedures. - Communicate positively with all involved parties in order to facilitate customers reception of the expected distinguished service. - Create and promote an environment that fosters both individual and team advancement to ensure the outstanding delivery of customer service. - Mentor and support new employees. - Use the job tools (telephone and computer) effectively. - Meeting service level in handling all transactions measured through productivity reports.
Qualifications Technical Skills: - Fluent English(Fluency is a Must). - Strong verbal communication skills. - Demonstrates a positive, enthusiastic, friendly attitude. - Proficiency in using MS Office application Personal Skills: - Customer service oriented. - Discipline & strict compliance with policies & procedures. - Ability to learn, seek knowledge and self development. - Accuracy in handling all assigned tasks. - Attendance and punctuality. - Maintain professional work relationships with colleagues, supervisor and manager. - Teamwork spirit. - Flexibility.
Gender Any
Car owner Any
Experience 0 – New Graduate Years.
Salary (L.E.) 2000 – 4000
Job Contact Email VIS.UK@vodafone.com
International Account Advisor - UK/Fresh Graduate Jobs In Egypt And Career In Vodafone Egypt Telecommunications Vacancies In Cairo 2014
Employer Vodafone Egypt Telecommunications
Job Title International Account Advisor - UK
Vacancy Deadline(mm/dd/yy) 6/17/2015
Languages English, Excellent
Country Egypt
City Cairo
Job Category Call Center, Customer Service
Job Type Full Time
Job Level Junior
Description Act as a frontline interface with customers of Vodafone UK Customers. Role involves responding to customers over the phone and resolving their inquiries. The main purpose is to facilitate and provide a Vodafone global customer service standard -Own and manage the client relationship: resolving calls efficiently and effectively. - Ensure service level agreements are met and maintained. - Work as part of a team to ensure offering world-class Customer Service at all times. - Be proactive in regards to the improvement of processes and procedures. - Communicate positively with all involved parties in order to facilitate customers reception of the expected distinguished service. - Create and promote an environment that fosters both individual and team advancement to ensure the outstanding delivery of customer service. - Mentor and support new employees. - Use the job tools (telephone and computer) effectively. - Meeting service level in handling all transactions measured through productivity reports.
Qualifications Technical Skills: - Fluent English(Fluency is a Must). - Strong verbal communication skills. - Demonstrates a positive, enthusiastic, friendly attitude. - Proficiency in using MS Office application Personal Skills: - Customer service oriented. - Discipline & strict compliance with policies & procedures. - Ability to learn, seek knowledge and self development. - Accuracy in handling all assigned tasks. - Attendance and punctuality. - Maintain professional work relationships with colleagues, supervisor and manager. - Teamwork spirit. - Flexibility.
Gender Any
Car owner Any
Experience 0 – New Graduate Years.
Salary (L.E.) 2000 – 4000
Job Contact Email VIS.UK@vodafone.com
International Account Advisor - UK/Fresh Graduate Jobs In Egypt And Career In Vodafone Egypt Telecommunications Vacancies In Cairo 2014
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