Call center Agent/Fresh Graduate Jobs In Egypt And Career In Vacancies In Giza 2015
Job Title Call center Agent
Vacancy Deadline(mm/dd/yy) 2/28/2015
Languages english
Languages English, Good
Country Egypt
City Giza
Job Category Call Center
Job Type Full Time
Job Level Junior
Description —Determines requirements by working with customers. —Answers inquiries by clarifying desired information; researching, locating, and providing information. —Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. —Fulfills requests by clarifying desired information; completing transactions; forwarding requests. —Sells additional services by recognizing opportunities to up-sell accounts; explaining new features. —Maintains call center database by entering information. —Keeps equipment operational by following established procedures; reporting malfunctions. —Updates job knowledge by participating in educational opportunities. —Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Qualifications Bachelor Degree. 0-1 Experience. Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking
Gender Any
Car owner Any
Experience 0 – New Graduate Years.
Compensations EGP 500 (FIXED) + EGP (700) commission (first 3 months) after 3 Month the average salary: EGP 1500-1700
Salary (L.E.) Less Than 2000
Comments please attach your recent photo withCV
Job Contact Email basant.hamed@elabdgroup.com
Call center Agent/Fresh Graduate Jobs In Egypt And Career In Vacancies In Giza 2015
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