International Customer Service Advisor Jobs In Egypt And Career In Xceed Contact Center Vacancies In Cairo 2015
Employer Xceed Contact Center
Job Title International Customer Service Advisor
Vacancy Deadline(mm/dd/yy) 5/10/2015
Languages Fluent English Fluent Arabic
Languages English, Excellent
Country Egypt
City Cairo
Job Category Call Center
Job Type Full Time
Job Level Junior
Description Handle customers inquiries concerning services, billing, inquisitions‡.etc providing accurate and full information according to the contact center guidelines. 2. Resolve customers complaints and problems, within boundaries of authority and distribute issues for further escalation to appropriate persons/teams i.e. team leaders, supervisor or the back office. 3. Acquire customers orders and create opportunities for up-selling and cross selling (where applicable). 4. Handle effectively the needs of the customers and enhance standards of quality for the service offered.
Qualifications Fluency in English is a must. Excellent Communication, Negotiation, & Presentation Skills are required. Being capable of making outbound calls to customers, persuading them on having a certain rate plan or a certain product.
Gender Any
Car owner Any
Experience 0 – New Graduate Years.
Other Skills Excellent communication Skills
Compensations Medical insurance Social insurance Free courses Pension Scheme
Salary (L.E.) 2000 – 4000
Comments All Candidates should be graduates , military status should be determined
Job Contact Email Merihan.Ali@xceedcc.com
International Customer Service Advisor Jobs In Egypt And Career In Xceed Contact Center Vacancies In Cairo 2015
Employer Xceed Contact Center
Job Title International Customer Service Advisor
Vacancy Deadline(mm/dd/yy) 5/10/2015
Languages Fluent English Fluent Arabic
Languages English, Excellent
Country Egypt
City Cairo
Job Category Call Center
Job Type Full Time
Job Level Junior
Description Handle customers inquiries concerning services, billing, inquisitions‡.etc providing accurate and full information according to the contact center guidelines. 2. Resolve customers complaints and problems, within boundaries of authority and distribute issues for further escalation to appropriate persons/teams i.e. team leaders, supervisor or the back office. 3. Acquire customers orders and create opportunities for up-selling and cross selling (where applicable). 4. Handle effectively the needs of the customers and enhance standards of quality for the service offered.
Qualifications Fluency in English is a must. Excellent Communication, Negotiation, & Presentation Skills are required. Being capable of making outbound calls to customers, persuading them on having a certain rate plan or a certain product.
Gender Any
Car owner Any
Experience 0 – New Graduate Years.
Other Skills Excellent communication Skills
Compensations Medical insurance Social insurance Free courses Pension Scheme
Salary (L.E.) 2000 – 4000
Comments All Candidates should be graduates , military status should be determined
Job Contact Email Merihan.Ali@xceedcc.com
International Customer Service Advisor Jobs In Egypt And Career In Xceed Contact Center Vacancies In Cairo 2015
