Support FO Supervision Jobs In Egypt And Career In EcoTel Vacancies In Cairo 2015
Employer EcoTel
Job Title Support FO Supervision
Vacancy Deadline(mm/dd/yy) 10/31/2015
Languages English, Very Good
Country Egypt
City Cairo
Job Category Electronics, Communication Engineering, Telecommunications
Job Type Full Time
Job Level Senior
Main Duties & Responsibilities: Network supervision 24/7 to assure immediate alarm and problems detection. Assuring the maximum level of network availability. Analyze the monitored alarms for all Access Network elements. Correlate the monitored alarms to justify the parent alarm for each fault. Escalate to FM managers for risky incident or hubs alarms. Associate the alarm TT on an existing one, if the alarm related to alarm has a TT. Create TT for the concerning team. Assign TT for third party if the alarm need an action from them. Perform a predefined action as a first step of troubleshooting to clear the alarm. Dispatching WO for the team who needed to take an action. Associate the WO on an existing one, if the needed action related to other action has a WO. Following up until the end solution of the problem Adhere to OLA/SLAs committed and ensure proper follow up of network faults until closure. Record and update the WO with currently status and implemented actions. Record the implemented actions on the alarms. Migrate the WO status to the TT. Review status of the alarm Close TT. Ensure problems reporting, periodical reporting. Answering calls to serve any support needed by FME.
Qualifications 1. from 1-3 Years’ Experience in the same field 2. Monitoring All Access & core Network KPI & detect any problem on Time 3. Support Access BO team. 4. Do performance reports and give an explanation and solution for any abnormal KPIs.
Gender Any
Car owner Any
Education major Communication & Electronics
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email hr@ecotelholding.com
Support FO Supervision Jobs In Egypt And Career In EcoTel Vacancies In Cairo 2015
Employer EcoTel
Job Title Support FO Supervision
Vacancy Deadline(mm/dd/yy) 10/31/2015
Languages English, Very Good
Country Egypt
City Cairo
Job Category Electronics, Communication Engineering, Telecommunications
Job Type Full Time
Job Level Senior
Main Duties & Responsibilities: Network supervision 24/7 to assure immediate alarm and problems detection. Assuring the maximum level of network availability. Analyze the monitored alarms for all Access Network elements. Correlate the monitored alarms to justify the parent alarm for each fault. Escalate to FM managers for risky incident or hubs alarms. Associate the alarm TT on an existing one, if the alarm related to alarm has a TT. Create TT for the concerning team. Assign TT for third party if the alarm need an action from them. Perform a predefined action as a first step of troubleshooting to clear the alarm. Dispatching WO for the team who needed to take an action. Associate the WO on an existing one, if the needed action related to other action has a WO. Following up until the end solution of the problem Adhere to OLA/SLAs committed and ensure proper follow up of network faults until closure. Record and update the WO with currently status and implemented actions. Record the implemented actions on the alarms. Migrate the WO status to the TT. Review status of the alarm Close TT. Ensure problems reporting, periodical reporting. Answering calls to serve any support needed by FME.
Qualifications 1. from 1-3 Years’ Experience in the same field 2. Monitoring All Access & core Network KPI & detect any problem on Time 3. Support Access BO team. 4. Do performance reports and give an explanation and solution for any abnormal KPIs.
Gender Any
Car owner Any
Education major Communication & Electronics
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email hr@ecotelholding.com
Support FO Supervision Jobs In Egypt And Career In EcoTel Vacancies In Cairo 2015
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