Customer Service Agent/Fresh Graduate Jobs In Egypt And Career In Emerging Markets Payments Africa S.A.E Vacancies In Cairo 2016
Employer Emerging Markets Payments Africa S.A.E. (EMPA)
Job Title Customer Service Agent
Vacancy Deadline(mm/dd/yy) 2/28/2016
Languages English excellent French Excellent
Languages English, Excellent
French, Good
Country Egypt
City Cairo
Job Category Banking
Job Type Full Time
Job Level Junior
-Receive calls from banks or cardholders , Provide assistance to cardholders and take actions within the policy set by the bank for EMPs Customer Service. -Handle incoming mail from clients banks. -Process the clients complaints and resolve them either individually or through other departments while insuring customer satisfaction. -Monitor all ATMs and POSs for acquirer projects and track any error related to ATMs & POSs transactions. -Monitor and report any abnormal events, which may indicate for more complicated system errors or abnormal authorizations on the transaction flow process.
Qualifications -Good knowledge of MS Office & Windows -Experience : 0-2
Gender Any
Car owner Any
Experience 0 – New Graduate Years.
Salary (L.E.) Negotiable
Job Contact Email HRteam@emp-group.com
Customer Service Agent/Fresh Graduate Jobs In Egypt And Career In Emerging Markets Payments Africa S.A.E Vacancies In Cairo 2016
Employer Emerging Markets Payments Africa S.A.E. (EMPA)
Job Title Customer Service Agent
Vacancy Deadline(mm/dd/yy) 2/28/2016
Languages English excellent French Excellent
Languages English, Excellent
French, Good
Country Egypt
City Cairo
Job Category Banking
Job Type Full Time
Job Level Junior
-Receive calls from banks or cardholders , Provide assistance to cardholders and take actions within the policy set by the bank for EMPs Customer Service. -Handle incoming mail from clients banks. -Process the clients complaints and resolve them either individually or through other departments while insuring customer satisfaction. -Monitor all ATMs and POSs for acquirer projects and track any error related to ATMs & POSs transactions. -Monitor and report any abnormal events, which may indicate for more complicated system errors or abnormal authorizations on the transaction flow process.
Qualifications -Good knowledge of MS Office & Windows -Experience : 0-2
Gender Any
Car owner Any
Experience 0 – New Graduate Years.
Salary (L.E.) Negotiable
Job Contact Email HRteam@emp-group.com
Customer Service Agent/Fresh Graduate Jobs In Egypt And Career In Emerging Markets Payments Africa S.A.E Vacancies In Cairo 2016
