Enterprise Technical Support Jobs In Egypt And Career In Vacancies In Cairo 2016
Job Title Enterprise Technical Support
Languages Very good English language comprehension skills.
Country Egypt
Job Category Engineering
Job Type Full Time
• Monitor Network Core, Distribution, and Access Layers and act proactively to minimize response time. • Record/Update Trouble Tickets for customer complaints/inquires. • Trouble shoots customer problems in forms of phone calls, online communication, and technical-visits. • Follow up on pending cases with internal and external relationships to minimize restore time. • Update customers with the status of their open trouble tickets till closed. • Prepare/Send regular reports.
Qualifications Computer Science or Computer/networking engineering relevant college degree. Acquired or self studied CCNA or MCSE.
Gender Male
Education major Computer Science
Experience 1 - 2 Years.
Other Skills • Fair knowledge of trouble shooting LANs and WANs related problems. • Networking hands on experience is a plus. • Excellent communication & customer service oriented skills. • Very good English language comprehension skills. • Fast learner, Team player, self starter, ability to work under pressure, presentable and flexible to work in shifts.
Salary (L.E.) Negotiable
Comments CCNA is a must and flexible to work in shifts. Please send your updated CV and write in the subject ETS1, otherwise, your CV will be automatically ignored.
Job Contact Email jobs@noor.net
Enterprise Technical Support Jobs In Egypt And Career In Vacancies In Cairo 2016
Job Title Enterprise Technical Support
Languages Very good English language comprehension skills.
Country Egypt
Job Category Engineering
Job Type Full Time
• Monitor Network Core, Distribution, and Access Layers and act proactively to minimize response time. • Record/Update Trouble Tickets for customer complaints/inquires. • Trouble shoots customer problems in forms of phone calls, online communication, and technical-visits. • Follow up on pending cases with internal and external relationships to minimize restore time. • Update customers with the status of their open trouble tickets till closed. • Prepare/Send regular reports.
Qualifications Computer Science or Computer/networking engineering relevant college degree. Acquired or self studied CCNA or MCSE.
Gender Male
Education major Computer Science
Experience 1 - 2 Years.
Other Skills • Fair knowledge of trouble shooting LANs and WANs related problems. • Networking hands on experience is a plus. • Excellent communication & customer service oriented skills. • Very good English language comprehension skills. • Fast learner, Team player, self starter, ability to work under pressure, presentable and flexible to work in shifts.
Salary (L.E.) Negotiable
Comments CCNA is a must and flexible to work in shifts. Please send your updated CV and write in the subject ETS1, otherwise, your CV will be automatically ignored.
Job Contact Email jobs@noor.net
Enterprise Technical Support Jobs In Egypt And Career In Vacancies In Cairo 2016
