Job Summary
Provide first level technical support to computer systems, computer networks and, users. Performs other duties related to the job as required.
Responsibilities
- Setup and deploy OS and required software on user PCs.
- Assist users with software needs and configurations.
- Perform required maintenance for PCs, printers and network cabinets.
- Troubleshoot user problems related to hardware, software and network.
- Perform other related duties as assigned.
Qualifications & Work Experience
- Bachelor’s degree in any field
- 0-1 years of experience in a relevant position
- Good command of both written and spoken English
- Network+ and/or CCNA study is a plus
- Deep knowledge of Windows Operating System
- Knowledge in Hard desk management and tools
- Knowledge in Remote Control Software
- Knowledge in Ethernet cabling and cabling equipment
- Knowledge in TCP/IP, NAT, DHCP, DNS and SMB
Job Behavioral Competencies
- Very good communication and interpersonal skills
- Accuracy and attention to detail
- Excellent analytical skills
- Customer handling skills is a plus
- Alertness and precession when dealing with hardware, software or data
- Time and stress management
- Adaptability and flexibility
- Highly organized
- Self-motivated
- Ability to learn
Compensation
- Monthly gross salary offered for this position is in the range of 3,000 EGP–5,000 EGP.
- http://chestnut.applytojob.com/apply/kK2hLAC7uv/Junior-Technical-Support-Specialist
.jpg)