Employer Fawry for Banking and Payment Technology Services
Job Title Customer Service
Vacancy Deadline(mm/dd/yy) 6/29/2017
Languages Good reading, spoken & written English language.
Languages English, Very Good
Country Egypt
City Giza
Job Category Teaching, Retail
Job Type Full Time
Job Level Junior
Description Greet the customer with warmth, courtesy & personalized greeting. Generating a proper queuing ticket for the customer Ability to have satisfying Knowledge for all provided services Set up new customer accounts, customer profiling/registration. Maintain and update customers database Ability to handle and solve customer complaints Full customer need assessment by proper probing to identify the customers needs Fulfilling the customer need with speed & simplicity (Can do attitude) Handle customers inquiries & complains and payment complaints in a positive manner Ensure that the customer got all the needed service before leaving Farewell the customer & invite him to revisit our store Provide strong & updated product knowledge Supporting in maintaining the stores look & feel standards at all times
Qualifications 0-2 years experience in a relevant field is preferable. Technical Skills Excellent PC skills knowledge. Basic financials and accounting knowledge
Gender Any
Car owner Any
Experience 1 - 2 Years.
Other Skills Personal Skills Having a permanent resident in the district applying for. Sales and Customer focused. Self-motivated. Ability to work under pressure. Teamwork oriented. Self-disciplined. Excellent Negotiation and communication skills. Problem Solving Time Management
Salary (L.E.) Negotiable
Job Contact Email maggie.elnaggar@fawry.com
