Employer Rizkallah Art Foundation
Job Title Customer Service Agent
Vacancy Deadline(mm/dd/yy) 8/30/2017
Languages English, Very Good
Country Egypt
City Cairo
Job Category Customer Service
Job Type Full Time
Job Level Any
Description -Answer the inquiries of Rizkallahs potential business partners as well as direct clients through phone, emails and social media pages.
-Administer Rizkallahs social media pages, emails, whatsapp and sms shots using the data and materials provided by Rizkallahs management team.
-Coordinate between clients and the central administration and conduct proper follow-up to ensure that clients inquiries are answered as well as recommendations and complaints are received.
-Provide consistent feedback to management as well as recommendations for improvements based on Rizkallahs clients demands.
Qualifications -Only Applicants with at least 1 year previous experience in customer service will be considered -Good communication skills -Showing ability to work under pressure as well as making effective prioritization and problem solving -Demonstrate professional business conduct and an ability to handle multiple tasks -Direct work experience would be a plus -Social Media and Facebook skills -Online research skills -Able to physically and mentally react to unexpected circumstances and emergencies -Able to work well in teams and liaise with other staff and departments -Ability to communicate and present Rizkallahs services to our clients in compliance with the set vision, mission & image. -Ability to enter and organize clients data in the companys system. -Heliopolis or Nasr city residence are preferred
Gender Any
Car owner Any
Experience 1 - 2 Years.
Other Skills Education Requirements: -Bachelor degree -Proficiency in written and spoken English. -Good knowledge of the French or German languages is a plus. -Very good in Microsoft Office -Good knowledge of social media
Salary (L.E.) Negotiable
Job Contact Email recruitmentrizkallah@gmail.com
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