Job Title Call Center Agent
Vacancy Deadline(mm/dd/yy) 12/12/2017
Languages English, Excellent
Country Egypt
City Cairo
Job Category Call Center, Customer Service
Job Type Full Time
Job Level Any
Description Answer incoming customer phone calls and take appropriate action for each call
Maintain customer satisfaction ratings based on explicit criteria set forth by the company
Attend mandatory training sessions to stay updated on product or company policy changes
Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
Input data into the company computer platform to keep each customer record updated
Qualifications fluent in English language graduated customer service background
Gender Any
Experience 1 - 2 Years.
Salary (L.E.) 4000 - 6000 EGP
nada@shinywhite-eg.com
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