Job Title IT Technical Support Specialist
Vacancy Deadline(mm/dd/yy) 9/26/2017
Languages Arabic, Excellent
English, Excellent
Country Egypt
City Alexandria
Job Category Information Technology, Computer Engineering, Communication Engineering
Job Type Full Time
Job Level Junior
Description - Troubleshooting user problems, software, hardware & mobile.
- Install and configure users PCs.
- Handling user physical reallocation.
- Handling user network problems.
- Maintaining users requests on Service Desk, Phone Calls and IM.
- Tracking and maintaining IT assets on Service Desk.
- Troubleshooting, fixing and testing physical networks elements (Nodes, Patch Panels and cables).
- Basic knowledge in administrating MS Active Directory.
- Basic knowledge in administrating MS Exchange server.
- Build and update OS system images for various users types.
- Maintaining laptop backup.
- Troubleshooting OS problems and solving applications issues.
- Strong computer hardware knowledge.
- Report problems feedback and make documentation.
- CCNA Certificate preferred.
Qualifications Bachelor Degree
Gender Any
Education major Computer
Experience 1 - 2 Years.
Salary (L.E.) 2000 - 4000 EGP
Job Contact Email Nada.abdElkader@andalusiagroup.net
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