Employer Fedex Express - Egypt
Job Title Tele-Collector
Vacancy Deadline(mm/dd/yy) 12/31/2017
Languages English, Good
Country Egypt
City Cairo
Job Category Accounting, Call Center, Customer Service
Job Type Full Time
Job Level Junior
Description Coordinate the collection process between the customers and Filed Collectors through organizing the suitable dates and times for collections. - Chase overdue invoices by telephone, email & letter within agreed timescales. - Respond promptly to both client and internal inquiries. - Resolve customers issues related to their accounts/ invoices and liaise with other departments -if needed-. - Investigate and evaluate customers credit requests to decide whether to a new credit is to be granted based on predetermined standards. - Set up and maintain customer files. - Present daily and monthly collection reports to direct manager. - Achieve personal/ team targets
Qualifications University Degree. Relevant experience in similar position is preferable. CS/ Call Center experience is a must
Gender Any
Car owner Any
Education major Accounting
Experience 1 - 2 Years.
Other Skills Excellent keyboard Skills. Ability to produce reports using Excel and words. d) Competences Skills: Communication skills. Negotiation skills. Able to solve problems and think out of the box. Time management & Attention to Details. Customer Focus & People skills Working under time pressure, meeting deadlines. Fixable and Able to work in a team environment.
Compensations Basic Salary + transport allowance + Commission + medical insurance + social insurance + 2 days off per week (Friday & Saturday)+8 working hours per day
Salary (L.E.) 2000 - 4000 EGP
Job Contact Email recruitment@egyptexpress.com.eg
