Employer Advanced Computer Technology - ACT
Job Title Customer Care Specialist
Vacancy Deadline(mm/dd/yy) 12/31/2017
Languages English, Very Good
Country Egypt
City Cairo
Job Category Administration, Customer Service
Job Type Full Time
Job Level Junior
Description - Use available resources efficiently to assess the customers issue and recommend valid solutions
- Escalate unresolved issues to the appropriate Program Manager or supervisor
- Record details of each customer interaction and any actions taken
- Follow up on any customer issues requiring additional research
- Attend all Customer Care team meetings, as required
Qualifications - Associates degree or equivalent experience preferred - Excellent written and verbal communication skills - Excellent interpersonal skills - Effective organizational and time management skills - Maintain adequate knowledge of all internal software and systems
Gender Any
Experience 0 - New Graduate
Years.
Salary (L.E.) Negotiable
Job Contact Email hr@act.eg
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