اخصائي مراقبة تحصيل بشركة جارديان للزجاج

 

We are looking for you to become a Collection Specialist on our Order-to-Cash team in Cairo, Egypt.

In this role, you will be responsible for monitoring and improving collection performance on assigned portfolio of customers, including high volume customer calls, in a goal-oriented collections department.

You should possess strong critical thinking skills and have a demonstrable ability to not only solve problems, but also to help implement those solutions throughout the business. In addition, the Collection Specialist must be proactive, team-oriented, possess good interpersonal communication skills, and should have a deep commitment and willingness to achieve success, both on a personal and a company-wide level.

What You Will Do In Your Role

Manage customer accounts via collection software and strategic planning, enlisting the efforts of Customer Service and Commercial Sales Team when necessary to accelerate the collection process

Communicate material issues and trends to in-market credit managers and/or other relevant parties.

Recommend payment hold status on counterparties that pay beyond acceptable terms

Recommend bad debt account reserves

Identify, research and resolve counterparty payment discrepancies (quality claims, unearned discounts, pricing and quantity disputes, etc.).

Assist counterparties via phone or email by providing POD or BOL information, invoice and statement copies, and other payment documentation.

Performing financial releases applying the financial rule sets

Manual update of post-dated checks and LC’s and keep a track of check collections.

Send open receivables reports to TSM

The Experience You Will Bring

Requirements

Egyptian National and residing in Egypt.

Business degree preferred from an accredited institution

Minimum of 2 years of relevant experience working in commercial collections

Basic accounting proficiency

Expert level in English and Arabic language is mandatory

What Will Put You Ahead

Experience in large multi-national organization

Familiarity with GetPAID collection software

Proficiency with Microsoft Office Products

You are a team-oriented person who has strong interpersonal and communication skills

Apply