About the Job:
Responsible for updating billing systems, following up and collecting payments, reconciling accounts, and monitoring payment-related customer accounts. Examine financial records, collect information prepare reports, and make recommendations.
Job Description:
Collection and allocation of payments
Follow-up, collection, and allocation of customer payments
Monitoring customer accounts
Matching payments with invoices and ensuring proper clearing.
Process Adjustments
Monthly Closing entries, visa adjustments, invoices to be charged to vendor accounts, distributors' tax commission …etc.
Handling customer problems
Investigate and resolve customer queries and problems
Monthly Reports
Customer aging report for all branches, warranty analysis reports (Overdue & without claims), collection ratios report
Company Wide Accountabilities:
Focuses on results to be achieved in the context of the department's goals while seeking guidance and feedback on his/her performance through Mansour's performance management system. Responds effectively and take action to improve the results achieved.
Displays appropriate behavior & contributes to creating a positive team spirit.
Actively seeks opportunities to learn by formal and informal means, learns from others, adopts & sharing best practices. Show commitment to his/her development needs and plans.
Establish effective relationships with internal customers to understand & meet or exceed their needs and expectations. Find ways to ensure internal customer satisfaction.
Job Requirements
Minimum Qualifications:
A bachelor’s degree in accounting, finance, commerce, economics, or a business-related field
Minimum Experience:
2-4 Years experience in the same position
Job-specific Skills:
Good written and verbal communication skills, customer service skills, time management and, organizational skills, problem-solving, and decision-making skills, strong mathematical skills, interpersonal skills, decision-making skills, relevant computer applications, and accounts receivable procedures.
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