وظائف فى الاستقبال بالمركز الرحاب الطبي براتب يصل الى 9 الالف جنيها

نبذه مختصره عن مركز الرحاب الطبى 

مركز الرحاب الطبي (El Rehab Medical Center) هو جزء من مدينة الرحاب المتكاملة بالقاهرة الجديدة، ويقدم خدمات طبية حديثة ضمن بيئة سكنية راقية، ويتميز بتوفر مرافق شاملة مثل العيادات والصيدليات والمراكز المتخصصة، ويعكس توجه المدينة لتوفير حياة عصرية متكاملة للسكان، ويُعد جزءًا من مشروع مجموعة طلعت مصطفى العقارية

Job Title: Medical Customer Service Representative

Experience: 2 – 5 Years

Career Level: Entry Level (Junior / Fresh Grad)

Education Level: Not Specified

Responsibilities:
Handling customer inquiries, booking appointments, and providing support in a medical/healthcare environment.

Salary:
7,000 – 9,000 EGP per month + Commission & Bonuses

Categories:
Customer Service / Support – Medical / Healthcare

Job Description

• Greet and welcome patients, visitors, and staff in a courteous and professional manner.
• Manage the front desk by answering phone calls, directing inquiries, and providing accurate information about the center’s services.
• Register patients, verify identification, and update personal and insurance information in the system.
• Schedule, confirm, and manage appointments for various departments including emergency, surgery, radiology, and outpatient clinics.
• Coordinate with medical and administrative staff to ensure smooth patient flow and timely service delivery.
• Handle patient check-in and check-out processes, including collecting payments and issuing receipts as needed.
• Maintain a clean, organized, and welcoming reception area.
• Assist with administrative tasks such as filing, data entry, and managing correspondence.
• Address and resolve patient concerns or escalate issues to the appropriate department.
• Ensure confidentiality and security of patient information in compliance with medical center policies.

Job Requirements

• 2 to 5 years of experience in a receptionist or front desk role, preferably in a medical or healthcare setting.
• Excellent verbal and written communication skills in both Arabic and English.
• Strong organizational and multitasking abilities to manage a busy front desk environment.
• Professional appearance and demeanor with a customer-focused attitude.
• Proficiency in using office software, scheduling systems, and basic computer applications.
• Ability to handle sensitive information with discretion and maintain patient confidentiality.
• Strong problem-solving skills and the ability to remain calm under pressure.
• Flexibility to work full-time, under urgent situations, and in a lively medical environment.
• Attention to detail and accuracy in data entry and record-keeping.
• Ability to collaborate effectively with medical and administrative teams.

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