وظيفة خدمة عملاء انجليزى بشركة الوريكا مصر راتب 8 الاف جنية

نبذة مختصرة عن شركة الوريكا مصر
فرع لشركة عالمية رائدة في مجال تجربة العملاء (CX) وخدمات التعهيد (BPO)، ومقرها الرئيسي في كاليفورنيا. تأسست عام 1999 وتعمل في 17 دولة، وتوفر في مصر حلولاً متطورة لدعم العملاء باللغات المختلفة (بما في ذلك الإنجليزية) عبر الهاتف والإنترنت ووسائل التواصل الاجتماعي، مع التركيز على الابتكار الرقمي

Full job description

Why should you join our awesome team?

As a member of our #CoolCenter, you’ll work in an exciting and collaborative environment alongside a diverse team of experienced professionals who are committed to helping you grow your career. As an Alorican, you’ll enjoy a competitive compensation package, outstanding benefits, and real opportunities for growth.

What we offerMarket Leading Compensation: We offer one of the highest net salaries in the market, recognizing your talent and dedication.
Unlimited bonuses and referral rewards
Extensive perks: Generous overnight allowances, KPI-driven incentives, provided transportation, and comprehensive social and medical benefits
Rapid career growth: Fully paid training, accelerated promotion opportunities, and continuous career development
Access to cutting-edge technology
Fun company events and a vibrant work culture

Key Responsibilities

• Maintain a consistently high level of professionalism
• Provide timely and effective resolutions to customer inquiries via voice, chat, or email, ensuring accurate and appropriate information
• Demonstrate diplomacy and professionalism when handling escalated cases

Job Requirements

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• Minimum qualifications:Advanced level of English
• Full-time availability
• Excellent communication skills
• Strong logical thinking and problem-solving abilities
• Ability to multitask and work with a sense of urgency
• Positive, solution-oriented mindset
• Ability to understand and empathize with customer concerns

Preferred qualifications:

• Previous experience in call center or customer service (training will be provided)
• Ability to navigate multiple browser tabs simultaneously
• Familiarity with Microsoft Windows and browser-based applications (or willingness to learn)
• Strong teamwork skills and the ability to thrive in a collaborative environment

Ready for your next career step?

• If you’re interested, please send your CV in English.
• Apply today and start building your future with us!

Job Type: Full-time

Application Question(s):What is your full name?
What is your phone number?
What is your email?
How would you rate your English level?
What is your nationality?
Are you at least 18 years old?
What is your graduation status?

Apply