وظيفة خدمة عملاء بشركة توبتال

نبذة مختصرة عن شركة توبتال Toptal 

هي شبكة حصرية من أفضل مطوري البرامج والمصممين وخبراء التسويق والمستشارين الإداريين ومديري المنتجات ومديري المشاريع في العالم. تقوم الشركات الكبرى بتوظيف المواهب Toptal لأهم مشاريعها

Key Responsibilities

• Respond to customer inquiries via phone, email, chat, or other platforms
• Resolve customer issues efficiently and professionally
• Escalate complex concerns to the appropriate teams when needed
• Maintain accurate records of customer interactions
• Follow established processes, policies, and service standards
• Identify opportunities to improve customer experience and service quality

Skills and Qualifications

• Strong written and verbal communication skills
• High level of empathy, patience, and problem-solving ability
• Ability to manage multiple tasks and prioritize effectively
• Comfortable working with basic CRM or ticketing systems
• Reliable, detail-oriented, and customer-focused

Apply