Customer Service Rep Jobs In Egypt And Career In Training Center Vacancies In Cairo 2014
A Training Center in Nasr City needs Customer Service Rep.:
Job Code: 605010
Job Title: Customer Service Rep.
Country: Egypt, Cairo, Nasr City.
Job Category: Administration, Call Center, Sales
Job Type: Full Time
Working Hours: From 9 am till 5 pm, Or from 10 am till 6 pm Or from 5 pm till 11 pm
Description: Call Center (Customer Service Rep.) answer calls professionally respond to customer inquiries, research required information using available resources, handle and resolve customer complaints, provide customers with product and service information, enter customer information process orders, forms and applications, identify and escalate priority issues route calls to appropriate resource, follow up customer calls where necessary, complete call logs and produce call reports.
Qualifications: proficient in relevant computer applications, knowledge of customer service principles and practices knowledge of call center telephony and technology.
Customer service experience, good data entry/keyboard skills, knowledge of administration and clerical processes.
Gender: Any
Experience: 1 - 2 Years. Preferably in training field
Salary: Negotiable
Job Contact Person: Rania Saied
Job Contact E-mail: Ibmatc2012@gmail.com
Job Contact Info.: Please send your updated c.v to the mentioned e-mail above and write the job code in the subject line
Job Code: 605010
Job Title: Customer Service Rep.
Country: Egypt, Cairo, Nasr City.
Job Category: Administration, Call Center, Sales
Job Type: Full Time
Working Hours: From 9 am till 5 pm, Or from 10 am till 6 pm Or from 5 pm till 11 pm
Description: Call Center (Customer Service Rep.) answer calls professionally respond to customer inquiries, research required information using available resources, handle and resolve customer complaints, provide customers with product and service information, enter customer information process orders, forms and applications, identify and escalate priority issues route calls to appropriate resource, follow up customer calls where necessary, complete call logs and produce call reports.
Qualifications: proficient in relevant computer applications, knowledge of customer service principles and practices knowledge of call center telephony and technology.
Customer service experience, good data entry/keyboard skills, knowledge of administration and clerical processes.
Gender: Any
Experience: 1 - 2 Years. Preferably in training field
Salary: Negotiable
Job Contact Person: Rania Saied
Job Contact E-mail: Ibmatc2012@gmail.com
Job Contact Info.: Please send your updated c.v to the mentioned e-mail above and write the job code in the subject line
