Technical Support Engineer Jobs In Egypt And Career In Zewail City of Science and Technology Vacancies In Cairo 2014
Employer Zewail City of Science and Technology
Job Title Technical Support Engineer
Languages Fluent in English & Arabic
Country Egypt
Job Category Computer
Job Type Full Time
Description Provide end-users with technical assistance via phone, email and other electronic medium Research, diagnose, troubleshoot and identify solutions to resolve issues related to application use, design and configuration. Verify and customize end user requests. Assist with implementation testing and projects. Assist with projects to rollout enhanced or new functionality Assist with new installations ‘Network, Systems and Applications– and software deployment Assist with Network & Systems Monitoring. Diagnose, troubleshoot, repair and maintain equipments and software. Document customer complaints and escalate unresolved issues. Assist with documentation of network and system infrastructure. Generate technical guides and user manuals.
Qualifications Good Knowledge of Operating Systems (Windows 2003, 2008, 2012, and Win XP, Win7 &Win8) Knowledge of Linux or Unix is a plus. Experience with infrastructure services (Active Directory, Mail, DNS, DHCP & SQL) is a plus. Knowledge of Virtual Machines & Cloud computing knowledge is a plus Experience with infrastructure services (Active Directory, Mail, DNS, DHCP & SQL) is a plus.
Gender Any
Education major Computer Engineering
Experience 1 - 2 Years.
Other Skills MS Office, Computer HW & SW Background
Salary (L.E.) Negotiable
Job Contact Info. Required for Immediate hire. Please send your updated CV to recruitment@zewailcity.edu.eg
Employer Zewail City of Science and Technology
Job Title Technical Support Engineer
Languages Fluent in English & Arabic
Country Egypt
Job Category Computer
Job Type Full Time
Description Provide end-users with technical assistance via phone, email and other electronic medium Research, diagnose, troubleshoot and identify solutions to resolve issues related to application use, design and configuration. Verify and customize end user requests. Assist with implementation testing and projects. Assist with projects to rollout enhanced or new functionality Assist with new installations ‘Network, Systems and Applications– and software deployment Assist with Network & Systems Monitoring. Diagnose, troubleshoot, repair and maintain equipments and software. Document customer complaints and escalate unresolved issues. Assist with documentation of network and system infrastructure. Generate technical guides and user manuals.
Qualifications Good Knowledge of Operating Systems (Windows 2003, 2008, 2012, and Win XP, Win7 &Win8) Knowledge of Linux or Unix is a plus. Experience with infrastructure services (Active Directory, Mail, DNS, DHCP & SQL) is a plus. Knowledge of Virtual Machines & Cloud computing knowledge is a plus Experience with infrastructure services (Active Directory, Mail, DNS, DHCP & SQL) is a plus.
Gender Any
Education major Computer Engineering
Experience 1 - 2 Years.
Other Skills MS Office, Computer HW & SW Background
Salary (L.E.) Negotiable
Job Contact Info. Required for Immediate hire. Please send your updated CV to recruitment@zewailcity.edu.eg
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