Customer Support Agent Jobs In Egypt

Customer Support Agent Jobs In Egypt And Career In Vacancies In Cairo 2014
Job Title     Customer Support Agent
Vacancy Deadline(mm/dd/yy)    10/10/2014
 Languages     Arabic, Excellent
Country     Egypt
City     Cairo
Job Category    Customer Service
Job Type    Full Time
Job Level     Junior
Description     —Handle all incoming calls of the call center. —Handle outbound calls for follow up, occasional campaigns and call backs blended with normal inbound calls. —Provide best possible service to both external & internal customers to achieve highest level of customer satisfaction —Provide proper information to customers with complete & comprehensive understanding of Onecard Products & Services and Policies & Procedures —Resolve customer complaints in time & treats them as business opportunities to ensure continuous improvement & development —Escalate problems & provides relevant feedback to the right channels — Contribute to the Up selling of Onecard Products and Services
Qualifications    •Very good computer skills •Strong Customer Orientation •Strong communication, listening & interpersonal skills •Flexibility & ability to work in a team •Self-confident with professional behavior & attitude •High sense of time management, 0-2 years Experience
Gender    Male
Car owner     Any
Experience    1 - 2 Years.
Salary (L.E.)    Negotiable
Comments    Kindly specify the vacancy in the mail subject
Job Contact Email    careers@n2vrc.com www.onecard.net

Customer Support Agent Jobs In Egypt And Career In Vacancies In Cairo 2014

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