Medical Call Center Supervisor Jobs In Egypt And Career In Vacancies In Cairo 2015
Job Title Medical Call Center Supervisor
Vacancy Deadline(mm/dd/yy) 2/15/2015
Languages English, Excellent
Country Egypt
City Cairo
Job Category Medical Services, Call Center
Job Type Full Time
Job Level Senior
Description — Develop and update our medical call center policies ( ex: call center medical guidelines complain tracking, complain handling,‡) that will enhance and the scope of the medical unit. — Develop and conduct the training needed for the call center staff. — Evaluate work activities of the call center and suggest enhancement processes when needed. — Supervises and coordinates the work activities of the medical team. — Review and analyze work process and activities to improve service utilization. — Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives. — Manage change in the work process when needed, such as work restructuring, technological innovations, and shifts. — Participates in the development and implements policies to preserve the confidentiality of information contained in the medical records and monitors compliance. — Resolves problems that arise with releases of confidential medical information, misplaced medical records, or irate clients.
Qualifications Bsc degree in Medicine and surgery from a reputable university.4-7 years of experience. Very good leadership ,communication and problem solving skills
Gender Any
Car owner Any
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email To apply , please send your updated resume with a recent photo to : Jobs@infomed-me.com , mentioning " CallMed Supervisor "in the e-mail subject, otherwise we not be able to check your resume.
Medical Call Center Supervisor Jobs In Egypt And Career In Vacancies In Cairo 2015
Job Title Medical Call Center Supervisor
Vacancy Deadline(mm/dd/yy) 2/15/2015
Languages English, Excellent
Country Egypt
City Cairo
Job Category Medical Services, Call Center
Job Type Full Time
Job Level Senior
Description — Develop and update our medical call center policies ( ex: call center medical guidelines complain tracking, complain handling,‡) that will enhance and the scope of the medical unit. — Develop and conduct the training needed for the call center staff. — Evaluate work activities of the call center and suggest enhancement processes when needed. — Supervises and coordinates the work activities of the medical team. — Review and analyze work process and activities to improve service utilization. — Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives. — Manage change in the work process when needed, such as work restructuring, technological innovations, and shifts. — Participates in the development and implements policies to preserve the confidentiality of information contained in the medical records and monitors compliance. — Resolves problems that arise with releases of confidential medical information, misplaced medical records, or irate clients.
Qualifications Bsc degree in Medicine and surgery from a reputable university.4-7 years of experience. Very good leadership ,communication and problem solving skills
Gender Any
Car owner Any
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email To apply , please send your updated resume with a recent photo to : Jobs@infomed-me.com , mentioning " CallMed Supervisor "in the e-mail subject, otherwise we not be able to check your resume.
Medical Call Center Supervisor Jobs In Egypt And Career In Vacancies In Cairo 2015
