IT Technical Support Specialist Jobs In Egypt And Career In Vacancies In 10 of Ramadan 2015
Job Title IT Technical Support Specialist
Vacancy Deadline(mm/dd/yy) 8/31/2015
Languages English, Good
Country Egypt
City 10 of Ramadan
Job Category Information Technology, Network Administrator, Computer
Job Type Full Time
Job Level Junior
Description Provide user support and Technical support service on company-supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action. —Respond to requests for technical assistance in person, via phone, electronically —Diagnose and resolve technical hardware and software issues —Research questions using available information resources —Advise user on appropriate action —Follow standard help desk procedures —Log all Received Incidents —Administer help desk software —Redirect problems to correct resource —Identify and escalate situations requiring urgent attention —Prepare activity reports —Inform management of recurring problems —Stay current with system information, changes and updates
Qualifications •University degree in the field of Engineering /computer science and/or 1- 3 years equivalent work experience.
Gender Any
Car owner Any
Experience 1 - 2 Years.
Other Skills •Oral and written communication skill •Hands-on experience in troubleshooting hardware. •Customer service orientation •Attention to detail •Stress tolerance •Working knowledge of fundamental operations of relevant software, hardware and other equipment •Knowledge of relevant call tracking applications •Knowledge and experience of customer service practices
Salary (L.E.) Negotiable
Job Contact Email kholdia.mohamed@ahramsg.com
IT Technical Support Specialist Jobs In Egypt And Career In Vacancies In 10 of Ramadan 2015
Job Title IT Technical Support Specialist
Vacancy Deadline(mm/dd/yy) 8/31/2015
Languages English, Good
Country Egypt
City 10 of Ramadan
Job Category Information Technology, Network Administrator, Computer
Job Type Full Time
Job Level Junior
Description Provide user support and Technical support service on company-supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action. —Respond to requests for technical assistance in person, via phone, electronically —Diagnose and resolve technical hardware and software issues —Research questions using available information resources —Advise user on appropriate action —Follow standard help desk procedures —Log all Received Incidents —Administer help desk software —Redirect problems to correct resource —Identify and escalate situations requiring urgent attention —Prepare activity reports —Inform management of recurring problems —Stay current with system information, changes and updates
Qualifications •University degree in the field of Engineering /computer science and/or 1- 3 years equivalent work experience.
Gender Any
Car owner Any
Experience 1 - 2 Years.
Other Skills •Oral and written communication skill •Hands-on experience in troubleshooting hardware. •Customer service orientation •Attention to detail •Stress tolerance •Working knowledge of fundamental operations of relevant software, hardware and other equipment •Knowledge of relevant call tracking applications •Knowledge and experience of customer service practices
Salary (L.E.) Negotiable
Job Contact Email kholdia.mohamed@ahramsg.com
IT Technical Support Specialist Jobs In Egypt And Career In Vacancies In 10 of Ramadan 2015
