Technical Engineer Jobs In Egypt And Career In Vacancies In Cairo 2015
Job Title Technical Engineer
Vacancy Deadline(mm/dd/yy) 12/4/2015
Languages English, Excellent
Arabic, Excellent
Country Egypt
City Cairo
Job Category Engineering, Electronics, Computer
Job Type Full Time
Job Level Senior
Description —Take ownership of customer issues reported and see problems through to resolution —Research, diagnose, troubleshoot and identify solutions to resolve customer issues —Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams —Provide prompt and accurate feedback to customers —Ensure proper recording and closure of all issues —Prepare accurate and timely reports —Document knowledge in the form of knowledge base tech notes and articles
Qualifications •BS degree in Electronics Engineering/Computer Science or equivalent •Proven working experience in enterprise technical support •Experience in conducting site visit, design , installation and configuration and basic integration of various Security products from major vendors •Strong problem-solving skills •Excellent client-facing skills •Excellent written and verbal communication skills
Gender Any
Car owner Any
Education major Communication & Electronics
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email shorouk.recruit@gmail.com
Technical Engineer Jobs In Egypt And Career In Vacancies In Cairo 2015
Job Title Technical Engineer
Vacancy Deadline(mm/dd/yy) 12/4/2015
Languages English, Excellent
Arabic, Excellent
Country Egypt
City Cairo
Job Category Engineering, Electronics, Computer
Job Type Full Time
Job Level Senior
Description —Take ownership of customer issues reported and see problems through to resolution —Research, diagnose, troubleshoot and identify solutions to resolve customer issues —Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams —Provide prompt and accurate feedback to customers —Ensure proper recording and closure of all issues —Prepare accurate and timely reports —Document knowledge in the form of knowledge base tech notes and articles
Qualifications •BS degree in Electronics Engineering/Computer Science or equivalent •Proven working experience in enterprise technical support •Experience in conducting site visit, design , installation and configuration and basic integration of various Security products from major vendors •Strong problem-solving skills •Excellent client-facing skills •Excellent written and verbal communication skills
Gender Any
Car owner Any
Education major Communication & Electronics
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email shorouk.recruit@gmail.com
Technical Engineer Jobs In Egypt And Career In Vacancies In Cairo 2015
